The Influence of Job Stress on Job Attitude and Moderating Effects of Organizational Support among Hospital Nurses

Choi, Hyunju; Ji, Jae-Hoon; Park, Young-Su

doi:10.12811/kshsm.2012.6.3.141

Cited by 3 publications

(1 citation statement)

References 3 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Nurses significantly affect patients' level of satisfaction through their provision of general medical service (Choi, Ji, & Park, ). People's preferences are constantly changing, and organizations should provide products and services that meet customers' needs if they wish to sustain their businesses (Kim & Kim, ).…”

Section: Introductionmentioning

confidence: 99%

Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study

Kim

Jang

2018

Nursing & Health Sciences

View full text Add to dashboard Cite

In this study, we investigated nurses' organizational communication satisfaction and emotional labor in an attempt to identify the factors that influence nurses' prosocial service behavior in Korea. A cross‐sectional study was conducted on 145 nurses at two Korean tertiary hospitals in 2017. Most participants (89%) were female, and the mean age was 28.45 ± 5.50 years; data analysis was mainly based on a multiple regression. It was consequently found that nurses' organizational communication satisfaction and emotional labor positively affected their prosocial service behavior. The potential benefits of emotional labor were also explored, and these variables were determined to explain 41.1% of the variance in prosocial service behavior. These findings provide evidence that organizational communication satisfaction and emotional labor in nurses can have significant effects on their prosocial service behavior.

show abstract

Section: Introductionmentioning

confidence: 99%

Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study

Kim

Jang

2018

Nursing & Health Sciences

View full text Add to dashboard Cite

show abstract

Organizational Culture and Organizational Support as Factors Affecting the Innovative Behaviors of General Hospital Nurses

Kang

2015

J Korean Acad Nurs Adm

View full text Add to dashboard Cite

The Effects of Work Performance, Perceived Organizational Support and Personal Coping Resources on Job Satisfaction among Infusion Nurses in Korea

Cho¹,

Kim²

2019

J Korean Acad Soc Nurs Educ

View full text Add to dashboard Cite

This study is a descriptive study to explore the effects of work performance, perceived organization support, and personal coping resources on job satisfaction of infusion nurses in Korea. Methods: The participants of this study were 155 infusion nurses in 19 general hospitals and advanced general hospitals in Korea. Data were collected from January to March 2018 using a structured questionnaire and analyzed with the SPSS software version 23. Results: The participants' job satisfaction score was 3.01, their work performance score was 3.60, their perceived organization support score was 2.83, and their personal coping resources score was 3.53. The regression model for job satisfaction was significant (F=56.10, p<.001), and the total explanatory power was 52%. The variables affecting job satisfaction were personal coping resources (β=.44, p<.001), perceived organization support (β=.42, p<.001), and working locations (β=.13, p=.028). Conclusion: To increase job satisfaction of infusion nurses, boosting strategies for personal coping resources, perceived organization support, and examination of work performance characteristics of each local area should be considered. In addition, development of customized programs is needed, focusing on infusion nurse personnel and job characteristics.

show abstract

The Influence of Job Stress on Job Attitude and Moderating Effects of Organizational Support among Hospital Nurses

Cited by 3 publications

References 3 publications

Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study

Nurses' organizational communication satisfaction, emotional labor, and prosocial service behavior: A cross‐sectional study

Organizational Culture and Organizational Support as Factors Affecting the Innovative Behaviors of General Hospital Nurses

The Effects of Work Performance, Perceived Organizational Support and Personal Coping Resources on Job Satisfaction among Infusion Nurses in Korea

Contact Info

Product

Resources

About