The Influence of Leader-Member Exchange, Quality Work Life, and Resilience on Employee Performance Through Organizational Citizenship Behavior and Employee Well-Being Case Study: in a Real Estate Company Special Region of Yogyakarta

Abstract

Introduction: This study investigates the influence of Leader-Member Exchange (LMX), Quality Work Life (QWL), and Resilience on employee performance through Organizational Citizenship Behavior (OCB) and Employee Well-being in real estate companies in the Special Region of Yogyakarta. The research aims to provide insights into the complex interplay between these factors within the unique context of the real estate industry in Yogyakarta. Data were collected through surveys administered to employees in various real estate companies in the region. Secondly, the study found that a work environment supportive of quality work life was associated with increased Employee Well-being. Factors such as work-life balance initiatives, recognition of contributions, and a supportive organizational culture contributed to higher levels of well-being among employees. By understanding and addressing these factors, organizations can improve employee well-being and performance, ultimately leading to greater success in the competitive real estate industry of Yogyakarta. Objective: This study investigates the influence of Leader-Member Exchange (LMX), Quality Work Life (QWL), and Resilience on employee performance through Organizational Citizenship Behavior (OCB) and Employee Well-being in real estate companies in the Special Region of Yogyakarta. Theoretical Framework: The study is grounded in LMX, QWL, Resilience, OCB, and Employee Well-being theories. It explores how these theoretical constructs impact employee performance, specifically in real estate. Method: Data were collected through surveys administered to employees in various real estate companies in the Special Region of Yogyakarta. The surveys measured variables related to LMX, QWL, Resilience, OCB, Employee Well-being, and performance. Results and Discussion: The study found that a work environment supportive of quality work life was associated with increased Employee Well-being. Factors such as work-life balance initiatives, recognition of contributions, and a supportive organizational culture contributed to higher levels of well-being among employees. Research Implications: The findings suggest that enhancing LMX, QWL, and Resilience can improve OCB and Employee Well-being, positively affecting employee performance. Real estate companies in Yogyakarta can benefit from implementing strategies that support these factors to achieve better organizational outcomes. Originality/Value: This study provides original insights into the specific context of the real estate industry in the Special Region of Yogyakarta. It highlights the importance of a supportive work environment and its impact on employee well-being and performance, contributing valuable knowledge to organizational behavior and human resource management.