The influence of leader-member exchange relations on employee engagement and work role performance

Abstract

The paper aims to establish the relationship between leader member exchange (LMX) relationship and work role performance through the dynamic process of employee engagement. The study outlines why and how leadership is important for employee engagement and effective work role performance. Adopting a survey based research design, a sample of 198 Indian working managers at different levels including various sectors has supported our hypotheses that employee engagement mediates the relations between LMX and work role performance. It provides empirical insights about how employee engagement process influences the LMX and work role performance relationships. The results also suggest that high quality relationship of employees with their leaders is positively related to employee engagement and their work role performance.

The impact of AMO-HR systems on proactive employee behavior: The mediating contribution of leader-member and team-member exchange

“…The term can be described in terms of employee perception of the effectiveness of work interactions, communication and coordination with team members. 1 Chaurasia and Shukla 57 added that the effectiveness of communication, the assistance of the member by the team members as well as his suggestion or development of new ways to improve the work are key aspects of TMX.…”

Influence of employer-employee relationships on service quality in the hospitality industry in Nakuru County, Kenya

“…The dynamics of the employer-employee relationship has shifted from the old way of thinking, where the employees are followers and the supervisors are their leaders (Chaurasia & Shukla, 2013). The quality of the relationship between the employer and employee decides the degree of engagement of an employee in their work roles.…”

“…The employer-employee relationship within an organization setting is considered among the top priorities (Chaurasia & Shukla, 2013). The managers and supervisors are in recent times considered servant-leaders, who create an enabling environment for their subordinates rather than the typical "boss" as recognized in the past era, using their power to control staff.…”

“…Employee engagement is notably a game-changer in organizational performance, consequently leading to productivity, profitability, customer satisfaction, and loyalty (Sohail, 2007). One of way in which modern organization choose to engage their employees in by cultivate good relationship between employees and the employer (Chaurasia & Shukla, 2013;Radstaak, 2017). Due to the gradual growth in the hospitality industry, major challenges associated with managing the human resources have mushroomed.…”

The Effect of Employee Engagement on the Relationship Between Leader-Member Exchange and Innovative Work Behaviour in Kenya

“…High-quality LMX interaction affects productive employees work behaviours through the employee engagement process [15]. Employees are encouraged to make efforts on behalf of their organizations focused on a high-quality relationship of exchange between the supervisor and the employees [16].…”