The Influence of Organizational Communication Openness on the Post-Adoption of Computers

Abstract

This study adopts social identity theory (SIT) to examine the post-adoption of computers using a research model that extends the theory of planned behavior (TPB) with two organizational cultural factors. Individual attitudes toward using computers and perceived behavioral control are TPB personal factors, while subjective norms can be viewed as the social factor. Empirical findings from 400 Arab end-users show that openness to superior-subordinate relationships (reducing organizational boundaries) significantly influences current computer usage only through personal factors. In contrast, openness to superior-subordinate relationships significantly influences continued use of computers through personal and social factors. However, openness to work communication (reducing communicative boundaries) does not significantly influence either current computer usage or continued use of computers through TPB beliefs. The implications for research and practice, and the limitations of this study, are discussed accordingly.

Depletion manipulations decrease openness to dissent via increased anger

“…In the current paper, we investigate the extent to which depletion manipulations impair a potential predictor of cooperative failure (Tjosvold & Sun, 2003): openness to dissentdefined as an engagement of dissenting ideas from another individual in an openminded way (Tr€ oster & van Knippenberg, 2012). Openness to dissent is associated with various beneficial outcomes, such as communication satisfaction (Vanlear, 1991), positive attitudes towards the adoption of new technology (Al-Gahtani & Shih, 2009), and the quality of interpersonal relationships within organizations (Anant, 2015). A lack of openness to dissent is also associated with a wide range of detrimental outcomes, such as aggressive behaviour (Sharma & Raju, 2013) and destructive reactions to conflict in culturally diverse workgroups (Ayoko, 2007).…”

Cultural Impacts on Acceptance and Adoption of Information Technology in a Developing Country

“…Hill et al (1998) suggest that while selectively borrowing ideas from Western culture, Arab culture and history is a complex cultural system with contradictions and opposing forces. Arab culture seems to exert a stronger social influence than Western culture on its society through the development and enforcement of social norms and common beliefs (Al-Gahtani & Shih, 2009). In addressing the interaction between organizational culture and IT from the social identity perspective (Tajfel, 1978), Gallivan and Srite (2005) argue that in-group relationships among members would initially cause fragmented and differentiated interpretations of their identities, which would ultimately shape their beliefs and behaviors of IT in the cognitive process.…”

The role of controllability, resources, and effort in reducing prejudice against “unmarried” mothers.

“…They almost always take into consideration what the majority wants and are anxious not to disturb or disrupt them. Openness in communication is found to have a positive impact on attitudinal behavior (Al-Gahtani & Shih, 2009), foster the sharing of information and knowledge (More & Pascoe, 2008), and is significantly related to effective decision making (Breen et al, 2005). Given the importance of interactive conversation, communication education programs for parents, teachers, and children would be a useful tool for communicating with marginalized and vulnerable groups.…”