“…Studies of South African organizations have focused on small businesses (Radder, 2000;Tait & Tait, 2000;Van Eeden, Viviers & Venter, 2003), retail (Abratt & Da Silva, 2002) and entrepreneurship (Kropp & Lindsay, 2001;Mangaliso & Nkomo, 2001a, 2001b. Some studies have investigated employees' attitudes such as organizational commitment (Arnolds & Boshoff, 2002) or employees' needs (Arnolds & Boshoff, 2003).…”