The Influence of Self-Efficacy on Satisfaction and Work-Related Performance

Machmud, Senen

doi:10.18775/ijmsba.1849-5664-5419.2014.44.1005

Cited by 31 publications

(32 citation statements)

References 26 publications

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“…In addition, another study by Testa, Corsini, Gusmerotti and Iraldo (2018) showed that personal attitudes and PsyCap through selfefficacy influence OCB. This is also supported with other studies (Machmud, 2018;Shefer, Carmeli, & Cohen-Meitar, 2018;Tüzün, Çetin, & Basim, 2018) using samples of employees from different professions in Europe. Akin (2017) in his research using multiple regression analysis established that PsyCap through optimism predicts OCB.…”

Section: Empirical Literature Review the Relationship Between Psychological Capital And Organisational Citizenship Behavioursupporting

confidence: 90%

“…Social exchange theory derives a sense of reciprocity; thus, as organisational workers are presented with a conducive task environment, they would feel that they need to give something in return and they reciprocate through OCB (Chernyak-Hai & Rabenu, 2018;Konovsky & Pugh, 1994;Spector & Che, 2014). Employees consider psychological capital (PsyCap) a vital element in the social exchange environment of the organisation and employees high in PsyCap also have a proactive personality (Li & Crant, 2018;Machmud, 2018). Psychological strengths promote voluntary behaviour and research has identified PsyCap as a predictor of OCB in the working environment (Avey, Wernsing, & Luthans, 2008).…”

Section: Introductionmentioning

confidence: 99%

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Psychological capital and organisational citizenship behaviour in selected public hospitals in the Eastern Cape Province of South Africa

Chamisa

Mjoli

Mhlanga

2020

SA j. hum. resour. manag.

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Orientation: The relationship between psychological capital (PsyCap) and organisational citizenship behaviour (OCB) is important to establish especially in the South African public hospitals where the quality of healthcare services have been reported to have deteriorated.Research purpose: The purpose of this study was to examine the relationship between psychological capital and organisational citizenship behaviour among nurses in the public hospitals.Motivation for the study: There is crisis in the public nursing sector as nurses are reported to be working under pressure as a result of increased workload and responsibilities beyond their scope of practice (in terms of doing the work that they are not trained for and more work than they can handle), in addition to rapidly changing work environments.Research approach, design and method: The present study follows a quantitative cross-sectional design using a questionnaire on a sample of 228 nurses from public hospitals in the Eastern Cape Province, South Africa.Main findings: The findings of the study confirm that psychological capital has a significant positive relationship with organisational citizenship behaviour.Practical/managerial implications: The study recommends management to recognise the area of OCB in the public hospitals and work in nurturing and retaining those nurses capable of displaying such behaviours.Contribution/value add: The study validates aspect of reciprocity of the Social exchange theory. Nurses with high levels of hope, self-efficacy, resilience and optimism showed reciprocity through the display of OCBs. The study also validates the aspect of job resources in eroding job demands from the Job demands resources model.

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Section: Empirical Literature Review the Relationship Between Psychological Capital And Organisational Citizenship Behavioursupporting

confidence: 90%

Section: Introductionmentioning

confidence: 99%

Psychological capital and organisational citizenship behaviour in selected public hospitals in the Eastern Cape Province of South Africa

Chamisa

Mjoli

Mhlanga

2020

SA j. hum. resour. manag.

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“…Other study also found that competencies, skills, and abilities are the seeds in improving self-efficacy to attain the desired goals (Raza et al 2011). Accordingly, Machmud (2018) asserts that multiple skills increase the individual willingness to execute a certain task which then increases their willingness to make an effort. Bumiputera SMEs can use their human capital characteristic to improve their performance as well as to determine the level of effort they must put to achieve the firm goals.…”

Section: Discussionmentioning

confidence: 96%

Human Capital, Self-Efficacy and Firm Performance: A Study of Bumiputera SMEs in Malaysia

Zuhir¹,

Surin²,

Rahim³

2019

IJFR

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SMEs represent more than 90 percent of the establishment in many countries including Malaysia. However, from 98.5 percent of SMEs establishment, only 37 percent represent bumiputera SMEs. Human capital and self-efficacy are identified as internal factors of the organisation and function as a possible solution to address bumiputera SMEs’ difficulties. Hence, the primary objective of this study is to investigate the mediating effect of self-efficacy in the interaction between human capital and the SMEs performance in Malaysia. This study has investigated 203 Malay-owned small and medium enterprises. Structural Equation Modelling (SEM) was employed to analyse the data. The results demonstrated that human capital and self-efficacy influence each other and have a significantly positive impact on firm performance. Mediation simultaneously affirms that the relationship between human capital and firm performance is mediated by self-efficacy. This study concluded that these two internal factors can provide a holistic model to improve bumiputera SMEs performance in Malaysia.

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“…Furthermore, empirical studies suggest a significant positive relationship between self-efficacy and satisfaction because self-efficacy improves task performance and increases users’ perceived service value (e.g., Machmud, 2018 ; McKee et al, 2006 ). We assume that this relation also applies to mHealth self-efficacy and mHealth user satisfaction.…”

Section: Theoretical Foundations and Hypothesis Developmentmentioning

confidence: 99%

Understanding the evaluation of mHealth app features based on a cross-country Kano analysis

et al. 2021

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While mobile health (mHealth) apps play an increasingly important role in digitalized health care, little is known regarding the effects of specific mHealth app features on user satisfaction across different healthcare system contexts. Using personal health record (PHR) apps as an example, this study identifies how potential users in Germany and Denmark evaluate a set of 26 app features, and whether evaluation differences can be explained by the differences in four pertinent user characteristics, namely privacy concerns, mHealth literacy, mHealth self-efficacy, and adult playfulness. Based on survey data from both countries, we employed the Kano method to evaluate PHR features and applied a quartile-based sample-split approach to understand the underlying relationships between user characteristics and their perceptions of features. Our results not only reveal significant differences in 14 of the features between Germans and Danes, they also demonstrate which of the user characteristics best explain each of these differences. Our two key contributions are, first, to explain the evaluation of specific PHR app features on user satisfaction in two different healthcare contexts and, second, to demonstrate how to extend the Kano method in terms of explaining subgroup differences through user characteristic antecedents. The implications for app providers and policymakers are discussed.

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The Influence of Self-Efficacy on Satisfaction and Work-Related Performance

Cited by 31 publications

References 26 publications

Psychological capital and organisational citizenship behaviour in selected public hospitals in the Eastern Cape Province of South Africa

Psychological capital and organisational citizenship behaviour in selected public hospitals in the Eastern Cape Province of South Africa

Human Capital, Self-Efficacy and Firm Performance: A Study of Bumiputera SMEs in Malaysia

Understanding the evaluation of mHealth app features based on a cross-country Kano analysis

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