“…Several factors have been identified to contribute to the user satisfaction typically, experience (NavarroPrieto Scaife et al, 1999;Ward and Lee, 1999;Liaw and Huang, 2006;Aula and Nordhausen, 2006), domain knowledge (Hirsh, 1995), gender (Steinerova and Susol, 2007;Large et al, 2000;Lorigo et al, 2006) and cognitive process.…”