“…If subordinates have a high-level of guanxi with supervisors, they will gain many more job resources, feel job security and improve their job satisfaction and performance (Guan and Frenkel, 2019); however, employees will sacrifice their personal benefits and well-beings for group harmony, thus, guanxi will increase these employees' work pressure (Chen et al, 2019;Ren and Doren, 2017;You et al, 2015;Yuan et al, 2019); some organizational factors (e.g. workload, role ambiguity, job autonomy and work-home conflict) of them will be increased too (Charoensukmongkol, 2022;Salm, 2015;Wu, 2019;Yuan et al, 2019). For this reason, based on the key objective, it is believed that if Chinese ITP and IS/IT users have good guanxi with others, it will increase their perceived workload, role ambiguity, job autonomy, work-home conflict and work exhaustion in the work environment.…”