The information needs of the Ghanaian immigrant

Atiso, Kodjo; Kammer, Jenna; Adkins, Denice

doi:10.1108/ils-02-2018-0013

Cited by 9 publications

(11 citation statements)

References 19 publications

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“…Furthermore, several studies report that immigrants find employment through their personal networks rather than online (Atiso et al, 2018;Brücker et al, 2016). Therefore, using the Internet for finding work might have been completely new to the participants and they might have felt unsure during the search process (Rózsa et al, 2015).…”

Section: Discussionmentioning

confidence: 99%

“…Furthermore, current Information Science research strongly suggests that immigrants primarily use their social networks to obtain information (Atiso et al, 2018;Shoham & Kaufman Strauss, 2007;Hakim Silvio, 2006), along with using the Internet (Oduntan & Ruthven, 2017). The use of the Internet can prove to be difficult when searching in a second language.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Refugees face the major challenge of finding information to navigate everyday life situations (Caidi & Allard, 2005;Lloyd, 2015;Oduntan & Ruthven, 2019). Language barriers complicate the information search and therefore immigrants and refugees tend to ask their social network for information rather than searching the Internet (Atiso et al, 2018;Shoham & Kaufman Strauss, 2007;Hakim Silvio, 2006). Moreover, employment in Germany is mostly sought and advertised over the Internet (Weitzel et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

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Seeking Employment in a Non-Native Language

Köhler

2020

IJIDI

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In 2015, over a million refugees arrived in Germany. After settling into their new environments, these refugees needed to find employment. The search for work, and the orientation to the German job market, increasingly takes place on the Internet requiring language skills and digital competence. The purpose of this study is to examine the online information seeking strategies of refugees in Germany and barriers that affect a successful search. The study builds on data collected from an online study with seven refugees solving different tasks. Search queries for each participant were recorded and analyzed using an approach of both the mixed and grounded theory method. Participants did not follow any observable systematic strategy but relied on supporting tools such as the search engine for providing suggestions or corrections and translation websites. Participants mainly used three formulation tactics: copying, suggestions, and autonomous formulating. The formulation of the query seemed to be the most challenging to the participants.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Seeking Employment in a Non-Native Language

Köhler

2020

IJIDI

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“…However, immigrants sometimes encounter obstacles to library use due to linguistic barriers (Atiso et al , 2018) and a lack of awareness of offered services (Bala and Adkins, 2004; Burke, 2008b). Frequency of use may vary by world region of origin (e.g.…”

Section: Introductionmentioning

confidence: 99%

Provision of health-related information for immigrant patrons in public libraries in a large US city

Grossman

Erwin²,

Martínez-Donate³

et al. 2022

IJMHSC

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Purpose Public libraries can help immigrants adjust to life in the USA, including maintaining health and well-being. The purpose of this study was to understand how immigrants use public libraries and how library staff provide health-related information and services for immigrant audiences. Design/methodology/approach This study used semistructured interviews with library staff (n = 9) and immigrant library patrons (n = 10), representing multiple first languages and countries of origin from two different library locations within a large public library system in a US mid-Atlantic city. Findings Staff reported offering many health-related programs and services, but only one of the 10 patron respondents had used them. Patrons more commonly used the library in ways indirectly related to health (e.g. learning English) than direct health-related services. Staff reported comfort interacting with immigrant patrons, but lacked consensus on navigating language barriers and determining community needs. Research limitations/implications This qualitative study provides insights from a specific geographic and cultural setting. It focused on immigrants using the library and may have excluded vulnerable populations of immigrants who encounter barriers to using the library. Future research and practice should focus on how public libraries can better meet the health information needs of immigrant populations, including navigating controversial social and political topics, as well as emerging health-related information during a pandemic. Originality/value Public health practitioners often overlook public libraries as community collaborators. This research identifies that while there is important and essential work happening in public libraries to improve immigrant health, more can be done, especially in collaboration with public health professionals.

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“…To integrate into their host society, migrants need to find ways to redefine themselves, redevelop self-agency (Kralik et al, 2006) and learn news "ways of knowing" (Lloyd, 2017;Martzoukou and Burnett, 2018). Past studies that focused on this population have investigated the challenges and obstacles migrants face in the process of social inclusion and integration into their new society (Atiso et al, 2018;Allard and Caidi, 2018;Bronstein, 2017;Clark et al, 2014;Khoir et al, 2015;Lloyd, 2015).…”

Section: Introductionmentioning

confidence: 99%

Reframing integration

Bronstein

2019

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Purpose The purpose of this paper is to explore a different perspective about the role that information plays in the integration process of migrant workers by exploring the views and opinions of individuals and organizations that work with these communities on a daily basis. The study proposes a new perspective of Ager and Strang’s framework of integration by looking at its different elements through the perspective provided by Gibson and Martin’s (2019) concept of information marginalization and Dervin’s sense-making notion of resistance. Design/methodology/approach Ten intermediaries working with migrants were interviewed using semi-structure interviews. They were analyzed using an integrative approach of deductive and inductive content analysis and rendered categories drawn from the theoretical frameworks and categories that emerged from the data. Findings The content analysis of the data revealed that information marginalization is characterized by the lack of cultural knowledge and lack of language proficiency that impact the migrants abilities to fulfill their everyday needs, experience a safe and stable environment. Information marginalization results in migrants experiencing self-protective behaviors such as secrecy and an inability to trust information sources that are not contextualized by insiders. Findings show that information resistance can be overcome by making information available in relevant formats and distributed through trusted sources. Social implications The study revises the notion of information marginalization by trying to understand the social and cultural gap that from both sides of the issues of integration. Originality/value The study presents a different perspective of the role of information in the integration process of migrants by examining the views and opinions of intermediaries working with these populations. Also, the study reframes existing notions of information marginalization and resistance by addressing both sides of the cultural and social gap embodies marginalization.

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The information needs of the Ghanaian immigrant

Cited by 9 publications

References 19 publications

Seeking Employment in a Non-Native Language

Seeking Employment in a Non-Native Language

Provision of health-related information for immigrant patrons in public libraries in a large US city

Reframing integration

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