The intellectual structure of organizational legitimacy research: a co-citation analysis in business journals

Diéz‐Martín, Francisco; Blanco‐González, Alicia; Prado‐Román, Camilo

doi:10.1007/s11846-020-00380-6

Cited by 71 publications

(71 citation statements)

References 95 publications

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“…Much remains to be discovered in relation to the effects of dissatisfaction. For example, the relationship between consumer satisfaction and organizational legitimacy (e.g., Chaney, Lunardo, & Bressolles, 2016) is a field of research that continues to be growing (Díez‐Martín et al, 2020). This may be an opportunity to investigate the effect of consumer dissatisfaction on organizational legitimacy (Clauzel, Delacour, & Liarte, 2019) and its dimensions.…”

Section: Discussionmentioning

confidence: 99%

“…Citespace is capable of analyzing the evolution of the domains through a time slicing option, reduce data information, filter the nodes of a network by a pruning algorithm, and discover betweenness centrality, burst papers, and main turning points (Moral‐Munoz, López‐Herrera, Herrera‐Viedma, & Cobo, 2019). This tool has been previously used in the business research area to analyze the intellectual structure of B2B (Seyedghorban, Matanda, & LaPlaca, 2016) or organizational legitimacy (Díez‐Martín, Blanco‐González, & Prado‐Román, 2020) literature.…”

Section: Methodsmentioning

confidence: 99%

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Changes and evolution in the intellectual structure of consumer dissatisfaction

Nebreda

Martín

González

2020

J of Consumer Behaviour

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Technological progress has encouraged dissatisfied consumers hostility to companies. This has notably caught the attention of researchers, which have developed numerous advances about dissatisfaction causes and consequences. A large volume of scientific knowledge has been produced, making it difficult to process the multiple lines of research generated. The aim of this work is to provide an integrated perspective of the scientific domain's research traditions on consumer dissatisfaction, showing the development, trends, and future lines of research. Using bibliometric methodology, based on co‐cites, we map the intellectual structure of current scholarship in this field. Results point out the major areas of research, the evolution, path of dissemination, and transformative discoveries. This study contributes to the development of the customer dissatisfaction literature by providing an integrated view of the field, facilitating quick understanding of their structure and identifying future lines of research.

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Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

Changes and evolution in the intellectual structure of consumer dissatisfaction

Nebreda

Martín

González

2020

J of Consumer Behaviour

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“…In this regard, CiteSpace ( Chen et al, 2010 ) has been used in this article, given that it has previously been applied in the business research field in order to analyse the intellectual structure of different areas (e.g., Seyedghorban et al, 2016 ; Díez-Martín et al, 2020 ) and because it has some advantages in comparison with the other software options, such as burst detection to identify the main incipient research trends in a field of knowledge, the identification of the foremost turning points and growing topics, and so forth.…”

Section: Methodsmentioning

confidence: 99%

The Sources of Knowledge of the Economic and Social Value in Sport Industry Research: A Co-citation Analysis

et al. 2020

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The aim of this article is to map the intellectual structure of scholarship on economic and social value in the sport industry. Given that bibliometric techniques are specially appropriate for identifying the intellectual structures of a field of knowledge and complement traditional literature reviews, a co-citation bibliometric analysis has been applied. This kind of analysis identifies networks of interconnections. Therefore, we aim to detect both the most and the least active research areas in this field, as well as their sub-disciplinary composition. There is an abundance of literature on sport efficiency and economic efficiency in the sport industry, our main conclusion is the identification of a literature gap in regard to social value in sport organisations, which is expected to be a research opportunity for scholars. This is in line with the lack of standardisation in the measurement for social value in sport organisations. In fact, similar to analysis undertaken in the past few decades of other industries with contributions to stakeholders and the multi-fiduciary theory of stakeholders, both the creation of social value indicators for sport entities and the empirical analysis of social efficiency in sport institutions, are identified and outlined as future areas of research. Therefore, this bibliometric analysis will contribute to determine the future challenges that this area of research will face in the following years so as to fill the literature gap identified.

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“…These are also the basis for long‐term performance (Putnam, 1993; Spence, Schmidpeter, & Habisch, 2003). In fact, one of the dominant lines in the literature on legitimacy is its effect on the identity of organizations (Díez‐Martín, Blanco‐González, & Prado‐Román, 2020) and the advantages of managing internal organizational change while maintaining the SC of employees (Hargadon & Douglas, 2001).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Contribution of social responsibility to the work involvement of employees

Blanco‐González

Diéz‐Martín

Cachón‐Rodríguez

et al. 2020

Corp Soc Responsibility Env

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This research aims to analyze the contribution of social responsibility to the work involvement of employees through its influence on social capital, legitimacy and loyalty and which entail benefits for the organization such as its survival and its competitive advantage. The data for the empirical analysis were obtained through an online survey in the field of higher education. The data was processed using the structural equations technique (PLS-SEM). The findings show that, social responsibility significantly influences employees' organizational legitimacy. Social responsibility does not have a positive effect on employees' social capital directly, but through legitimacy. Social capital has a positive influence on employees' loyalty. Managers must make the social responsibility actions known to their employees and should involve them in these actions. This study is an original contribution in assessing the positive effects of social responsibility on social capital, legitimacy, and loyalty from the point of view of employees.

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The intellectual structure of organizational legitimacy research: a co-citation analysis in business journals

Cited by 71 publications

References 95 publications

Changes and evolution in the intellectual structure of consumer dissatisfaction

Changes and evolution in the intellectual structure of consumer dissatisfaction

The Sources of Knowledge of the Economic and Social Value in Sport Industry Research: A Co-citation Analysis

Contribution of social responsibility to the work involvement of employees

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