The interaction between supportive and unsupportive manager behaviors on employee work attitudes

Teoh, Kevin; Coyne, Iain; Devonish, Dwayne; Leather, Phil; Zarola, Antonio

doi:10.1108/pr-05-2015-0136

Cited by 29 publications

(27 citation statements)

References 59 publications

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“…The importance of this theory is that the leader’s ability to interact successfully with subordinates is crucial in maintaining effective organizations [ 35 , 36 ]. In fact, leaders act as gatekeepers of resources to support their employees [ 37 ]. However, because they have limited time and resources, leaders do not behave consistently toward all their subordinates [ 35 , 38 , 39 ].…”

Section: Introductionmentioning

confidence: 99%

Envy and Counterproductive Work Behavior: The Moderation Role of Leadership in Public and Private Organizations

Zurriaga

Olateju

González-Navarro

2018

IJERPH

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Envy is a frequent emotion in work contexts where there is strong competition for resources and the leader is the person who manages them. When employees feel envy, they are likely to use counterproductive work behaviors (CWB), but the use of these behaviors may differ depending on the organization’s ownership. The goal of this study is to develop and test a model for the moderating role of Leader Member Exchange (LMX) in the relationship between envy and CWB in public and private organizations. The study design was cross-sectional. Data were collected from 225 Spanish employees in public and private organizations and analyzed using Path Analysis techniques. Results showed that envy was positively related to CWB, and that LMX was a significant moderator in the relationship between envy and CWB in public organizations, but not in private ones. However, this relationship is positive with high LMX, but less than in subjects with low LMX. Findings provide empirical support for the hypothesized conceptual model. This study is one of the first to explore LMX as a moderator of the relationship between envy and CWB. Thus, this study adds value to previous social exchange studies on LMX by integrating emotion research into the context of an exchange-based relationship. Our findings lead to several practical implications for creating healthy organizations.

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Section: Introductionmentioning

confidence: 99%

Envy and Counterproductive Work Behavior: The Moderation Role of Leadership in Public and Private Organizations

Zurriaga

Olateju

González-Navarro

2018

IJERPH

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“…Supervisor support is a characteristic that affects employee retention (George, 2015). However, Teoh et al (2016) found supportive management behaviors did not reduce turnover intention, and Timms et al (2015) found use of FWAs had a minimal direct relationship with turnover intentions. Considering turnover intention among federal employees, Pitts et al (2011) suggested that supervisor support is more important than coworker support.…”

Section: Research Studymentioning

confidence: 99%

Flexible Work Arrangements: A Human Resource Development Tool to Reduce Turnover

Bontrager

Clinton

Tyner

2021

Advances in Developing Human Resources

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The Problem. An increasing number of organizations are experiencing concerns from employees regarding work-life balance. Organizations that have chosen to implement formal flexible work arrangements (FWAs) have experienced reluctance from their employees to participate. COVID-19 has forced the hand further toward FWAs, and created additional work life balance concerns. The Solution. FWAs present an opportunity for organizations to address work-life balance concerns, especially amid the black swan event of COVID-19. Implementing FWAs provides opportunity for organizations to reduce turnover and facilitate employee development through work life balance programs. The Stakeholders. The informal processes of FWAs should receive due attention by HRD practitioners and scholars alike.

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“…Where job resources positively related with quality of care, job control and autonomy function to provide more opportunities to cope with challenging situations (Bakker & Demerouti, 2017;Shirom, Nirel, & Vinokur, 2006). Social support is also useful as a source of information and emotional support (Teoh, Coyne, Devonish, Leather, & Zarola, 2016), particularly from managers who are typically better placed to influence work patterns and access to resources.…”

Section: The Complexity Of the Perceived Working Conditions And Qualimentioning

confidence: 99%

Doctors’ perceived working conditions and the quality of patient care: a systematic review

2019

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Numerous reports advocate improving doctors' working conditions as an important part of initiatives to enhance the quality of patient care. However, the research literature is not clear on this underlying relationship. This systematic review examines the evidence on the relationship between the working conditions perceived by doctors and the quality of patient care. Seven electronic databases were searched, with 21 studies from six countries included in the review. The findings highlight the questions how quality of care is constructed and measured as the presence of these relationships varied by the outcome measure used. A greater number of significant relationships were observed for clinical excellence and patient safety than patient experience. The reviewed literature reflects a lack of theoretical underpinning and consideration of the mechanisms underlying pathways between doctors' perceived working conditions and quality of care. It also does not capture the complexities within the healthcare sector, nor the wider theoretical and empirical developments in the field. Therefore, a definitive relationship between doctors' perceived working conditions and the quality of patient care should be considered with caution. Future research should account for the observed methodological and theoretical limitations to better understand the nuances within this complex, but important relationship. measurement of satisfaction with healthcare: Implications for practice from a systematic review of the literature. Health Technology Assessment, 6(32).

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The interaction between supportive and unsupportive manager behaviors on employee work attitudes

Cited by 29 publications

References 59 publications

Envy and Counterproductive Work Behavior: The Moderation Role of Leadership in Public and Private Organizations

Envy and Counterproductive Work Behavior: The Moderation Role of Leadership in Public and Private Organizations

Flexible Work Arrangements: A Human Resource Development Tool to Reduce Turnover

Doctors’ perceived working conditions and the quality of patient care: a systematic review

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