The interaction of inter-turn silence with prosodic cues in listener perceptions of “trouble” in conversation

Roberts, Felicia; Francis, Alexander L.; Morgan, Melanie

doi:10.1016/j.specom.2006.02.001

Cited by 56 publications

(43 citation statements)

References 23 publications

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“…1 shows that as the length of an inter-turn silence increases, ratings of perceived willingness decline. The effect of gap is significant, F(19, 740) ¼ 32.13, p < 0.001, g 2 ¼ 0.300, and is consistent with prior research (Roberts et al, 2006;Roberts et al, 2011).…”

Section: Resultssupporting

confidence: 88%

“…Thus, while a gap around 600 ms is clearly perceptible and viewed as less agreeable than having no gap at all (Roberts et al, 2006), data from the current study show that when the delay extends beyond 600 ms, the additional processing may be interpreted as "longer than needed" and presumably (in the present case) related to the respondent's reluctance to agree. In other words, in light of the findings from confrontation naming tasks, the delay in response is perhaps no longer attributable to the unexpectedness of the request (i.e., there is no modeling by listeners of a cognitive "excuse") and speakers are held socially accountable for their delays.…”

Section: Discussioncontrasting

confidence: 59%

“…Thus there is clearly something generalized across cultures in both routine (non-delayed) timing of responsive turns (Stivers et al, 2009) and in negative perception of delays in turn transition (Roberts et al, 2006;Roberts et al, 2011.) The similarity of judgments across languages and cultures suggests that there may be something basically perceptual, not languagespecific, about the assessment of inter-turn silent delays of response.…”

Section: Introductionmentioning

confidence: 99%

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Identifying a temporal threshold of tolerance for silent gaps after requests

Roberts

Francis

2013

The Journal of the Acoustical Society of America

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This study addresses whether there is a threshold, some particular length of silent gap between two speakers' turns, at which negative social attributions emerge. The effect of such inter-turn silence was tested by constructing dialogues where responses to requests were identical and affirmative so that study participants' (n = 380) ratings about “willingness” would be colored by lag time, not semantics. 100 ms intervals between 200 and 1200 ms were tested in a between groups design. There was a notable drop-off in ratings at 600 ms and a statistically significant difference in ratings between 700 and 800 ms.

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Section: Resultssupporting

confidence: 88%

Section: Discussioncontrasting

confidence: 59%

Section: Introductionmentioning

confidence: 99%

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Identifying a temporal threshold of tolerance for silent gaps after requests

Roberts

Francis

2013

The Journal of the Acoustical Society of America

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“…KENDRICK AND TORREIRA despite the explicit acceptance component (on the prosody of acceptances see also Roberts et al, 2006). The response in the next example also accepts the first speaker's proposal but similarly includes turn components that qualify the speaker's commitment to that action.…”

mentioning

confidence: 84%

“…Roberts, Francis, and Morgan (2006) asked participants to listen to simulated telephone calls in which speakers accepted requests (e.g., A: "Can you give me a ride over there?" B: "Sure!…”

Section: The Timing and Construction Of Preferencementioning

confidence: 99%

The Timing and Construction of Preference: A Quantitative Study

Kendrick

Torreira

2015

Discourse Processes

196

145

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Conversation-analytic research has argued that the timing and construction of preferred responding actions (e.g., acceptances) differ from that of dispreferred responding actions (e.g., rejections), potentially enabling early response prediction by recipients. We examined 195 preferred and dispreferred responding actions in telephone corpora and found that the timing of the most frequent cases of each type did not differ systematically. Only for turn transitions of 700 ms or more was the proportion of dispreferred responding actions clearly greater than that of preferreds. In contrast, an analysis of the timing that included turn formats (i.e., those with or without qualification) revealed clearer differences. Small departures from a normal gap duration decrease the likelihood of a preferred action in a preferred turn format (e.g., a simple "yes"). We propose that the timing of a response is best understood as a turn-constructional feature, the first virtual component of a preferred or dispreferred turn format.

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Silence

Clair¹

2020

The Handbook of Listening

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The interaction of inter-turn silence with prosodic cues in listener perceptions of “trouble” in conversation

Cited by 56 publications

References 23 publications

Identifying a temporal threshold of tolerance for silent gaps after requests

Identifying a temporal threshold of tolerance for silent gaps after requests

The Timing and Construction of Preference: A Quantitative Study

Silence

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