The Interactive Use of Management Control Systems and Information Technology Project Performance: A Conceptual Framework*

Mir, Farzana Asad; Rezania, Davar

doi:10.1111/1911-3838.12269

Cited by 2 publications

(6 citation statements)

References 115 publications

(195 reference statements)

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“…However, studies (e.g. Arumugam et al, 2013;Mir and Rezania, 2021) report that there is a paucity of literature in this area. Our study contributes to this stream of research by considering the role of institutional accountability arrangement and project managers' emphasis on the style of use of MCS and their impact on team learning behaviours, and subsequently IT project performance.…”

Section: Discussion Theoretical and Managerial Implicationsmentioning

confidence: 99%

“…First, we contribute to the project control literature by explaining the impact of leaders' choice of control systems on effective learning of their project teams (e.g., Yang et al, 2020). Mir and Rezania (2021) present a conceptual framework suggesting that a project manager's interactive use of project MCS supports project team learning behaviour. In this study, we empirically examine the mediating role of team learning behaviour in the relationship between the project managers' interactive use of project MCS and IT project performance.…”

Section: Introductionmentioning

confidence: 99%

“…, 2018). They are designed to decrease the information processing needs (Galbraith, 1974; Mir and Rezania, 2021, 2022) and their execution requires effective coordination and integration of knowledge of project team members (Tiwana and Mclean, 2005). Hence, projects can be conceptualized as temporary learning organizations with their unique performance management challenges.…”

Section: Introductionmentioning

confidence: 99%

“…, 2020). Mir and Rezania (2021) present a conceptual framework suggesting that a project manager's interactive use of project MCS supports project team learning behaviour. In this study, we empirically examine the mediating role of team learning behaviour in the relationship between the project managers' interactive use of project MCS and IT project performance.…”

Section: Introductionmentioning

confidence: 99%

“…Second, we examine the role of accountability arrangements, which shape the governance structures to which the project and its participants are subjected (Mir and Rezania, 2021; Zwikael and Smyrk, 2015). To our knowledge, this will be the first study which empirically examines how the perceptions of project leader's institutionalized organizational accountability arrangements, moderate the impact of interactive use of MCS on team learning behaviour.…”

Section: Introductionmentioning

confidence: 99%

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Project leader's interactive use of controls, team learning behaviour and IT project performance: the moderating role of process accountability

Mir,

Rezania

2023

LODJ

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PurposeThis study aims to understand how project leaders' interactive use of the project management control systems (MCS) impact IT project performance, by examining the mechanisms through which this relationship is enacted.Design/methodology/approachData were collected from a cross-sectional survey of 109 IT project managers working in Canadian and USA-based organizations. A moderated mediation model was analysed by hierarchical component reflective-formative measurement modelling using PLS-SEM.FindingsResults suggest that the leader's interactive use of project MCS is associated with IT project performance, and this relationship is partially mediated by team learning behaviour. In addition, the relationship between the interactive use of project MCS and team learning behaviour is moderated by the organization's emphasis on process accountability, with the effect being stronger under the conditions of higher emphasis on process accountability.Originality/valueThis study contributes to the literature on the use of controls in the IT project-based business environments by explaining how the project leader's style of use of controls influences project team learning behaviour that in turn impacts project performance. Additionally, this study extends the project governance and accountability literature by identifying and empirically examining how the perceptions of project leader's institutionalized organizational accountability arrangements moderate the impact of the interactive use of control systems on team learning behaviour. A methodological contribution of the study is the scale development to measure leader's perceptions about the organization's emphasis on process accountability.

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Section: Discussion Theoretical and Managerial Implicationsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Project leader's interactive use of controls, team learning behaviour and IT project performance: the moderating role of process accountability

Mir,

Rezania

2023

LODJ

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Effectiveness of Virtual Laboratory Teacher Training Workshops: A Kirkpatrick Model Analysis

Achuthan

Kolil

Jyothy

2023

Int. J. Emerg. Technol. Learn.

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Performing laboratory experiments is an integral and unavoidable part of STEM education. The teaching efficacy of laboratory experiments can be optimized by integrating ICT-based tools into the curriculum. As teachers are the key facilitators in practical lessons, it is imperative that they adopt the latest teaching technologies, such as virtual laboratories (VLs). To achieve optimal student learning outcomes, teachers ideally undergo adequate training programs that equip them with relevant knowledge and skills to utilize VLs. As myriad training workshops and self-learning tools are available to teachers, the efficacy of training programs needs to be precisely evaluated to determine their quality and design better programs for posterity. Kirkpatrick’s four-level model is suited to evaluate teaching training, as it takes into consideration holistic aspects of learning: learners’ reactions, learning outcomes, behavior, and results. In this study, we conducted and evaluated a VL teacher training program in Africa, applying Kirkpatrick’s model analysis. Our results indicate a significant improvement in participants’ perception and attitude toward VL after attending the training. Also, the training proved to be effective in improving the learning outcomes of the participants. We found a huge hike in the number of VL users in Africa after conducting the training program, indicating the overall success of the program. It met the needs of the teachers and equipped them with the necessary skills and knowledge to utilize VLs in their teaching practices. This study may assist future trainers to design successful teacher training programs in laboratory education.

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The Interactive Use of Management Control Systems and Information Technology Project Performance: A Conceptual Framework*

Cited by 2 publications

References 115 publications

Project leader's interactive use of controls, team learning behaviour and IT project performance: the moderating role of process accountability

Project leader's interactive use of controls, team learning behaviour and IT project performance: the moderating role of process accountability

Effectiveness of Virtual Laboratory Teacher Training Workshops: A Kirkpatrick Model Analysis

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