The Internationalization Process of Services Firms

Sacramento, Isabella; Almeida, Victor Manoel Cunha de; Silva, Maria Sol Marques da

doi:10.1300/j140v03n02_03

Cited by 9 publications

(3 citation statements)

References 24 publications

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“…It seems for service firms U-M was valid more than two decades. For example, Sacramento et al (2002) show that this model is applicable for service sector too.…”

Section: A) Internationalization Process Of a General Firmmentioning

confidence: 96%

“…In another study, general entry modes for service firms going into foreign markets are identified: client-following mode, market-seeking mode; and electronic marketing and e-commerce mode (Hadjikhani, 2014;Sacramento et al, 2002). For internationalizing services five main strategies can be identified: (1) direct export;…”

Section: Internationalization Process Of Service Providersmentioning

confidence: 99%

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Marketing Challenges and Strategies for Internationalization of Service Firms

Radmanesh¹

2018

IREF

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This study aims to look back on literature related to internationalization process of service firms. In this regards, the emphasis is on marketing challenges and the target (and motivator of this study) is identification of the suitable strategy to succeed in facing these challenges. In the other word challenges in the path of internationalization of the service firms are identified and relevant entry mode and strategies to cope with those challenges are presented.

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“…It seems for service firms U-M was valid more than two decades. For example, Sacramento et al (2002) show that this model is applicable for service sector too.…”

Section: A) Internationalization Process Of a General Firmmentioning

confidence: 96%

Section: Internationalization Process Of Service Providersmentioning

confidence: 99%

Marketing Challenges and Strategies for Internationalization of Service Firms

Radmanesh¹

2018

IREF

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“…Thus, this paper aims to analyze the interna� onaliza� on process of Spanish service companies, because this sector has been li� le studied and because some studies demonstrate that the theories of interna� onaliza� on can s� ll be applied to the services industry (Sacramento et al, 2002) and the services is one of the areas in which Spanish mul� na� onals have become best known interna� onally (Guillén & García-Canal, 2010).…”

Section: Introductionmentioning

confidence: 99%

Internationalization process of Spanish firms of the service sector

Araya-Castillo

Mendoza²

2020

Dempresarial

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The objective of this research is responding to two important questions that have been analyzed in the literature on international management, the “where” and the “how”. With this purpose both descriptive and comparison of means analysis are applied. The resulting analysis indicates that Spanish multinationals in the service sector have a semi global focus in their international operations and are located principally in Europe and Latin America. Furthermore, we found that Spanish service multinationals exert high levels of subsidiary control and that do not present significant differences in the levels of control they have over subsidiaries in relation to the type of service.

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Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms

Moreira

Maia

Sousa

et al. 2013

Lecture Notes in Business Information Processing

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Globalization has created countless opportunities for the internationalization of a wide range of services. Recent technological innovations associated with the reduction or elimination of trade barriers, resulted in an exponential expansion of service firms. This paper analyzes the internal and external factors that influence the decision to operate internationally. The hypotheses are empirically examined through a survey sent to 322 firms from the design, architecture and engineering sector. Multivariate analysis is used to ascertain the main determinants of internationalization in these firms. The findings indicate that the main reasons underlying the internationalization of these service firms are the size of the firm, the competitive environment and the staff's degree of international experience. These factors, which influence the management's attitudes toward operating internationally, determine the firm's degree of internationalization. Moreover, firms that have a high number of senior managers with a graduate course and higher skills in foreign languages are more prone to internationalize. Some practical implications are presented for service firms that are in the process of internationalizing.

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The Internationalization Process of Services Firms

Cited by 9 publications

References 24 publications

Marketing Challenges and Strategies for Internationalization of Service Firms

Marketing Challenges and Strategies for Internationalization of Service Firms

Internationalization process of Spanish firms of the service sector

Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms

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