The Invisible Employee: Success and Fragility of Automating Interlibrary Loan

Schmidt, LeEtta

doi:10.1080/1072303x.2018.1465011

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Rationale On Implementing An Automated Ill Request Process1

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2021

2022

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Article2

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Cited by 2 publications

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“…To improve efficiency and provide better services to patrons, libraries have systems that provide automation of staff tasks (Schmidt, 2017). Patron demands and emphasis on service have evolved over time and are often what drive improvement projects.…”

Section: Rationale On Implementing An Automated Ill Request Processmentioning

confidence: 99%

Just-In-Time: the value of online integrated interlibrary loans to broaden access to information resources

Crespo

2022

HOJ

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This research article will discuss a collaboration strategy used between eight postsecondary institutions in Puerto Rico which are part of the library consortia COBIMET. COBIMET is a non-profit organization that works collaboratively with its members to improve virtual library services and information skills in the digital era. The development of collaboration strategies for information sharing through interlibrary loans (ILL) services have become an important service to reduce the gap of information needed by researchers or scholars. These institutions implemented an automated online interlibrary loan system that was integrated to their electronic resources discovery system. The aim of this collaborative agreement was to reduce request time and to provide access to more information resources in a cost-effective manner. The article will present the rationale on implementing an automated ILL Request Process and project experiences.

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Section: Rationale On Implementing An Automated Ill Request Processmentioning

confidence: 99%

Just-In-Time: the value of online integrated interlibrary loans to broaden access to information resources

Crespo

2022

HOJ

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Making Sense of the Lending Fill Rate in Interlibrary Loan: Investigating Causes for Low Fill Rates and Developing Potential Remedies

Decker

2021

Journal of Library Resource Sharing

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The Invisible Employee: Success and Fragility of Automating Interlibrary Loan

Cited by 2 publications

References 9 publications

Just-In-Time: the value of online integrated interlibrary loans to broaden access to information resources

Just-In-Time: the value of online integrated interlibrary loans to broaden access to information resources

Making Sense of the Lending Fill Rate in Interlibrary Loan: Investigating Causes for Low Fill Rates and Developing Potential Remedies

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