This research investigates how school professionals, as institutional actors, influence school climates experienced by lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) youth. Although research links institutional characteristics to outcomes for LGBTQ youth, scholars do not yet fully understand the mechanisms. We address this gap through a mesolevel analysis of staff perspectives on schools' responsibilities to LGBTQ students. Using data from 96 semistructured interviews with high school staff during the 2016-2017 school year, we found that participants used three main cues to assess visibility of the school's LGBTQ population: (a) student self-advocacy; (b) students' enactment of LGBTQ stereotypes; and (c) same-sex relationships. Reliance on these cues led staff to underestimate the LGBTQ population and employ narrative frames to rationalize the status quo: small LGBTQ population did not merit allocating resources; all students were treated equally;LGBTQ-inclusive policies further marginalized LGBTQ students; and student issues were addressed through individualized interventions. Our research shows how staff's biases collide with institutional inertia to influence school climate, one crucial facet of the ecological contexts of LGBTQ youth. We conclude with discussion of implications and recommendations.
Public Policy Relevance StatementLesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ) youth who experience hostile and anti-LGBTQ school climates exhibit more severe behavioral health difficulties compared to those LGBTQ youth who go to schools with more inclusive environments. This study examines how school climates that do not affirm LGBTQ students are constituted at the mesolevel and proposes changes to school policies around school professional education to promote LGBTQ-inclusive schools. aaa A s institutions in which youth spend large portions of their lives, schools can help build resilience and/or cause harm, depending on the schools' cultivation of safe and supportive environments. Attending schools with hostile environments can negatively affect all students, but lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ) youth are more likely to report experiencing such environments compared to cisgender and heterosexual students (Kann et al., 2016). In this context, a "hostile school environment" is often operationalized as characterized by the presence of anti-LGBTQ remarks, verbal or physical harassment, and discrimination in school (Kosciw et al., 2009). Findings from the 2019 National School Climate Survey, administered by the Gay, Lesbian, and Straight Education Network (GLSEN), found that of 23,001 LGBTQ student respondents, 59.1% This document is copyrighted by the American Psychological Association or one of its allied publishers.This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.