The Job Burnout and Turnover Intensions among Social Workers, A Cross Sectional Study

Abstract

The current study is to examine the relationship between job burnout and turnover intensions among social workers with the mediating factors, Job Stress, Supervisor's Communication and Employee Engagement. This study includes 178 registered social workers in health and mental health care setting by using cross-sectional design. 38 items structured questionnaire were distributed among respondents of Rajkot and Ahmedabad city of Gujarat. The result of the study provides empirical evidence on the positive relationship between Job stress and Job burnout. Pearson Correlation were used to understand relationship between job burnout and other scales. Data proves that Job stress is having positive relationship between supervisors' communication, job burnout and later turnover intensions. Turnover intensions are strongly affected by employee engagement in the organisation but low relationship noted between employee engagement with job stress and supervisors' behaviour. Job burnout is having moderate correlation between supervisor's communication. Factor analysis and Multiple regression analysis proves that there is positive association between Job Burnout with Job Stress, Employee engagement and Turnover Intentions, but negative association between job burnout and supervisor's communication among social workers.