“…The tourism industry encapsulates many service industries in its breadth and depth, such as food and beverages, travel, and hospitality, with a variety of niches, e.g., wellness tourism, medical tourism, spa tourism, etc. (Majeed and Lu, 2017;Majeed et al, 2017a). The tourism industry is experiencing a boom in its service operations due to tourists' demands for their overall health and well-being (Sabiote-Ortiz et al, 2016;Majeed et al, 2017aMajeed et al, , 2018Majeed et al, , 2019aAydin, 2019).…”