The ‘Leadership–Stakeholder Involvement Capacity’ nexus in stakeholder management

Assumptions for a Successful Implementation of the Concept of Sustainable Tourism Development: Example of Urban Destinations of the Republic of Croatia

“…Temeljem dosadašnjih istraživanja utvrđeno je djelovanje četiriju osnovnih skupina dionika u destinaciji: javni i privatni sektor te lokalno stanovništvo kao dionici unutarnje okoline destinacije i turisti kao dionici vanjske okoline destinacije (Liu, 2003;Byrd;Byrd, et al, 2009ab;Waligo et al, 2013Waligo et al, , 2014. Sukladno tome, na dionicima unutarnje okoline destinacije u svim je gradovima provedeno kvalitativno istraživanje putem vođenih fokus-grupa.…”

“…Based on the current research, the four main groups of stakeholders in the destination are identified: the public and private sector, as well as the local population as part of the inner environment of the destination, and the tourists as part of the external environment of the destination (Liu, 2003;Byrd;Byrd, et al, 2009ab;Waligo et al, 2013Waligo et al, , 2014. Consequently, in all cities, qualitative research was carried out on the stakeholders of the destination's inner environment through guided focus groups.…”

“…(Andereck et al, 2005;Byrd et al, 2009ab;Hall, 2011;Waligo et al, 2013Waligo et al, , 2014. Nadalje, između dionika se javljaju različiti sukobi i izostanak suradnje između razina vlasti, postoji nedostatak organizacije i znanja menadžmenta te loša infrastruktura i neriješeni imovinsko-pravni odnosi (Pakdeepinit, 2007 (2010) who suggest that the satisfaction of the locals with the influence of tourism depends on their involvement in tourism.…”

“…Usprkos svim problemima, UNWTO (2000) temeljem 49 studija slučaja diljem svijeta potvrđuje se kako je impleProblems that also arise are distrust of the state (government, administration) or insufficient state support, policy inclusion, excessive administration and bureaucracy, the overwhelming influence of key interest and influential groups, insufficient involvement of particular interest groups, insufficient awareness of the need to participate, lack of leadership, misdefined priorities, goals and implementation strategies, etc. (Andereck et al, 2005;Byrd et al, 2009ab;Hall, 2011;Waligo et al, 2013Waligo et al, , 2014. Furthermore, there are various conflicts among the stakeholders and there is a lack of cooperation between the levels of government and of management organization and knowledge, as well as poor infrastructure and unresolved property and legal relations (Pakdeepinit, 2007).…”

Multiple stakeholders's co-creation process in new product development: an exploratory analysis

“…Clarke and R. Hawkins [13] emphasize, bringing a diverse group of stakeholders together leads to potential divergent goals and interests, communication difficulties, distrust among stakeholders, or conflict over value appropriation. Taking into account this element, the multiple stakeholders issue, in P. H. Driessen and B. Hillebrand opinion [5], the company needs to have a complex bundle of knowledge, skills and mechanisms in place to enable it to incorporate the voice of the stakeholders in its decision making processes, because in practice, stakeholders interests can often be conflicting due to divergent needs and expectations.…”