The Level of Desirability of Information Technology Systems and Its Relation with Organizational Commitment

Abstract

Purpose -This paper aims to define Information Technology (IT) desirability and determine IT relationship with organizational commitment. The existence of such a relationship between IT & organizational commitment can guide the organizational leaders to promote and to develop the IT potentials in order to improve the performance of employees, and elevate job satisfaction, commitment and organizational effectiveness.Design /methodology /approach -The design of the research is descriptive -correlational and the statistical sample consists of 84 educational service experts working at educational service offices in the University of Isfahan. They were selected based on purposeful sampling.Findings -The results showed that among IT desirability components, two components of training and fitness had a significant relationship with continuance commitment (one of the organizational commitment dimensions).Research limitations -since the statistical sample was selected purposefully and the research was done on educational service experts, any generalization of the results to other organizations and employees requires caution.Practical implications -Since the results of the research show the existence of only one of the dimensions of organizational commitment ( continuance commitment ) and two components of desirability of IT ( fitness and training), managers can try to improve the levels of these dimensions of IT.Originality / value -many researchers have investigated different effects and relations between IT and employees, but in this research the aim has been to investigate a more complete account as well as different aspects of employees' perceptions about IT (i.e. desirability of the system).