The Level of Members Satisfaction Toward the Role of Farmers Group in Agroforestry Farming Development

Abstract

The effectiveness of farmer groups in developing sustainable agroforestry farming requires the active participation of all members of farmer groups. One of the factors that influences the level of member participation in farmer group activities is the level of member satisfaction at the role of farmer group. This study aims to determine the level of member satisfaction and the main factors that influences increasing member satisfaction at the role of farmer group. The study was conducted in Cukangkawung Village, Sodonghilir Sub-district, Tasikmalaya Regency, West Java Province from November 2017 until April 2018. Data were analyzed using Customer Satisfaction Index and Importance Performance Analysis approaches. The results showed that the level of member satisfaction at the role of farmer groups in the development of agroforestry farming was still low. The main factors that need to be considered by farmer groups to increase member satisfaction with the role of farmer groups are the ability to increase members' capacity, to establish cooperation with stakeholders, and to strengthen of farming capital. Therefore, it is recommended that the farmer group, central and local governments altogether should manage these main factors in developing agroforestry farming.

Evaluation of government grant program (Case Study: “Dana Pokok Pikiran (POKIR)” or Principal Grant by Legislator in Farmers Groups in Padang City, West Sumatra, Indonesia)

“…According to Dunn's [3] assertion that responsiveness relates to how far a policy can satisfy the needs, preferences, or values of specific groups of people, this result amply demonstrates whether this programme has been able to meet the needs of the recipient group. According to Ruhimat [15], members' capacity, cooperation with other parties, and business capital can all be strengthened to increase member satisfaction.…”