The Love for In-Store Shopping

Abstract

In the midst of e-commerce dominance, this chapter delves into the enduring allure of in-store shopping, examining the factors that sustain its relevance. Focusing on the interplay between store brand personality, image, and the pivotal concept of store brand love. Positive associations of store brand personality and image are posited to cultivate store brand love. The chapter proposes that store brand personality moderates the relationship between image and love. The chapter's contribution lies in providing insights for retailers, marketers, and brand managers, guiding strategies to fortify brick-and-mortar retail's competitive edge. In a dynamic retail landscape, this nuanced exploration reaffirms in-store shopping's significance, informing strategic decisions and marketing approaches for retailers.