2014
DOI: 10.1080/12460125.2015.969592
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The ‘magic square’: A roadmap towards emotional business intelligence

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“…Mayer and Salovey (1997) defined emotional intelligence as “the ability to perceive emotions” (p. 22). Researchers have explored emotional intelligence in areas such as psychology (e.g., Ke & Barlas, 2020), child development (e.g., D’Amico, 2018), business (e.g., Terziyan & Kaikova, 2015), and education (e.g., Penrose et al, 2007) and have found that higher levels of emotional intelligence were associated with positive outcomes such as improvements on emotional tasks, emotional decision making, self-efficacy, and coping with emotions.…”
Section: Theoretical Framework: Emotional Competencementioning
confidence: 99%
“…Mayer and Salovey (1997) defined emotional intelligence as “the ability to perceive emotions” (p. 22). Researchers have explored emotional intelligence in areas such as psychology (e.g., Ke & Barlas, 2020), child development (e.g., D’Amico, 2018), business (e.g., Terziyan & Kaikova, 2015), and education (e.g., Penrose et al, 2007) and have found that higher levels of emotional intelligence were associated with positive outcomes such as improvements on emotional tasks, emotional decision making, self-efficacy, and coping with emotions.…”
Section: Theoretical Framework: Emotional Competencementioning
confidence: 99%