“…Crucially, however, as our findings illusrate, the experience of waiting could potentialy be shaped by factors other than location (Goodsell, 1984), including uncertainty (Ryan and Valverde, 2006). Finally, waiting is Administrative Burden in Citizen-State Encounters embeded in unequal power realtions, and is often also being used strategically as an efficient technique of domination and regulation (Schwartz, 1974;Soss, 2002;Lipsky, 2010;Auyero, 2012;Holt and Vinopal, 2021; for the Israeli context, see Helman, 2021). In that sense, it is often the powerful segments of society that can escape the costs of waiting.…”