1976
DOI: 10.1542/peds.57.5.775
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The Mandate Project: Institutionalizing a System of Patient Care Quality Assurance

Abstract: In 1970, prior to present-day requirements for quality assurance programs, a project was undertaken to institute such a program voluntarily in ten hospitals. Five hospitals succeeded in fully implementing the program which was based on the "Bi-Cycle Process" and each documented improvements in desired patient care behaviors. Two hospitals partially implemented the process and demonstrated no significant changes in desired patient care behaviors. Two hospitals failed to provide the data upon which assessments c… Show more

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