“…Even though these detrimental effects associated with innovation and business outcomes have been empirically scrutinized widely in the manufacturing industry, very little knowledge exists regarding the impact of organizational structure on service innovativeness and the performance of service organizations such as hotels and leisure facilities (Agarwal et al, 2003;Hodari, et al, 2017;Sin, et al, 2005). More specifically, to our best knowledge, relatively few management academics and scholars have conducted research, in the empirical sense, on the proposition of the adoption and confluences of organic structure along inter-functional coordination and learning orientation on service innovation (Chang et al, 2011;Øgaarda et al, 2008;Tajeddini, 2011).…”