The Means to Justify the End: Combating Cyber Harassment in Social Media

Laer, Tom van

doi:10.1007/s10551-013-1806-z

Cited by 51 publications

(8 citation statements)

References 43 publications

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“…Every day, people use millions of online communities to get the news [25,71,74], for support [1,3,20,21,62,63,72], for entertainment [12,46], to discuss with others [16,68,78], to compete with others [2,60], and many other purposes. Some aspects of communities have been tied to specific societal harms, including distribution of misinformation [4,34,39,40,69,79], harassment and bullying [10,11,38,44,50,51,53,70,76], and increasing polarization [7-9, 28, 33, 61]. However, a recent survey of reddit users found that the academic community has focused relatively less on the broader values that still are of great importance to community members, such as quality of content and diversity of the community [75].…”

Section: Introductionmentioning

confidence: 99%

What Makes Online Communities 'Better'? Measuring Values, Consensus, and Conflict across Thousands of Subreddits

Weld¹,

Zhang²,

Althoff³

2021

Preprint

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Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another. In this work, we measure community values through a survey of 2,769 reddit users in 2,151 unique subreddits, the largest survey of community values to date. Through a combination of survey responses and a quantitative analysis of publicly available reddit data, we characterize how these values vary within and across communities. We find that there is 47.4% more disagreement over how safe communities are than disagreement over other aspects of communities' current state, that longstanding communities place 30.1% more emphasis on trustworthiness than newer communities, and that recently joined redditors perceive their communities more positively than more senior redditors. We find that community moderators want their communities to be 56.7% less democratic than non-moderator community members. Accurate and scalable modeling of community values enables research and governance which is tuned to each community's different values. To this end, we demonstrate that a small number of automatically quantifiable features captures a substantial amount of the variation in values between communities with a ROC AUC of 0.667 on a binary classification task. However, significant variation remains, and modeling community values remains an important topic for future work. We make our models and data public to inform community design and governance.

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Section: Introductionmentioning

confidence: 99%

What Makes Online Communities 'Better'? Measuring Values, Consensus, and Conflict across Thousands of Subreddits

Weld¹,

Zhang²,

Althoff³

2021

Preprint

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“…Different research areas have addressed the question of morality in the digital age. That is, contributions have been made, for example, in the fields of public health (Laer, 2014), business strategy (Ferreira et al, 2017), political sciences (Brady et al, 2017), communication sciences (Valenzuela et al, 2017), and psychology (Garcia and Sikström, 2014). We aimed to identify contributions from different research fields on social media’s relationship with moral behaviors, judgments, reasoning, intuitions, emotions, and self-views.…”

Section: Objectives Of This Scoping Reviewmentioning

confidence: 99%

Morality in social media: A scoping review

Neumann

Rhodes

2023

New Media & Society

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Social media platforms have been adopted rapidly into our current culture and affect nearly all areas of our everyday lives. Their prevalence has raised questions about the influence of new communication technologies on moral reasoning, judgments, and behaviors. The present scoping review identified 80 articles providing an overview of scholarly work conducted on morality in social media. Screening for research that explicitly addressed moral questions, the authors found that research in this area tends to be atheoretical, US-based, quantitative, cross-sectional survey research in business, psychology, and communication journals. Findings suggested a need for increased theoretical contributions. The authors identified new developments in research analysis, including text scraping and machine coding, which may contribute to theory development. In addition, diversity across disciplines allows for a broad picture in this research domain, but more interdisciplinarity might be needed to foster creative approaches to this study area.

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“…Perceptions of the influence of social media have changed significantly in recent years (Pescott, 2020; Charoensukmongkol, 2018; van Zoonen et al , 2016; Chou and Edge, 2012), shifting from seeing only the bright side to recognizing negative, dark effects of social media (Dhir et al , 2021). Well-known dark sides of social media are fake news , which unconsciously influences people’s beliefs (Allcott and Gentzkow, 2017) or destroys companies’ reputations, cyberstalking (Winkelman et al , 2015; van Laer, 2014), trolling (Hannan, 2018) and privacy concerns , especially regarding tech-companies (Malik et al , 2016).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Dark, darker, social media: dark side experiences, identity protection, and preventive strategies of micro entrepreneurs on social media

Sawy

Bögenhold²

2022

JRME

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Purpose Social media has been gaining importance in recent years as an integral part of entrepreneurs’ business and marketing strategies. At the same time, the entrepreneurial use of social media can lead to dark and negative consequences. This aspect has received less attention in the literature so far. The purpose of this study is to advice entrepreneurial practitioners to balance the sides of pros and cons as being an inherent reality to acknowledge the full scenario of business life and the interplay of diverse influences. Design/methodology/approach The qualitative interviews focused on the dark side experiences of micro-entrepreneurs on social media and on strategies to protect their private identities and businesses from those dark side effects. For the theoretical classification of dark side experiences, the framework of Baccarella et al. (2018) was used and adapted based on the experiences reported. Findings To the best of the authors’ knowledge, the study is one of the first to provide an understanding of the negative experiences micro-entrepreneurs face on social media. The research showed the relevance of five out of the seven dark-side building blocks and identified time as a further influential aspect. Thereby, the authors learn to comprehend the negative sides of social media for micro-operated businesses. The findings highlight the need to understand entrepreneurial social media use with simultaneously negative hazards and economic and social challenges. Addressing the entanglement of the entrepreneurial and private selves of micro-entrepreneurs, the findings demonstrate entrepreneur’s attempts of distancing or cleaning the negativity from their private identities and their businesses. Originality/value This paper problematizes dark sides as critical elements in entrepreneurial practice, which are too often neglected when discussing entrepreneurial marketing in general and entrepreneurship in social media specifically. The self is always captured between two sides, including the problematic (“dark”) and the bright.

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The Means to Justify the End: Combating Cyber Harassment in Social Media

Abstract: This is the accepted version of the paper.This version of the publication may differ from the final published version. Permanent repository link

Cited by 51 publications

References 43 publications

What Makes Online Communities 'Better'? Measuring Values, Consensus, and Conflict across Thousands of Subreddits

What Makes Online Communities 'Better'? Measuring Values, Consensus, and Conflict across Thousands of Subreddits

Morality in social media: A scoping review

Dark, darker, social media: dark side experiences, identity protection, and preventive strategies of micro entrepreneurs on social media

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