The Mediating Effect of Job Satisfaction on the Relationship of HR Practices and Employee Job Performance: Empirical Evidence from Higher Education Sector

Khan, Muhammad Asad; Yusoff, Rosman Md.; Hussain, Altaf; Ismail, Fadillah

doi:10.2139/ssrn.3337661

Cited by 14 publications

(21 citation statements)

References 28 publications

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“…In this sense, established practice recommends increasing temporal pressure on sales force, with a view to foster smart and hard work behaviors. Yet, working under pressure does not always yield desired outcomes (Khan et al, 2019); undesirableor even worse, unethicalbehaviors that do not conform to sales policies and can damage company reputation may arise (e.g. ways of addressing consumers, cannibalization among members of the sales force, etc.).…”

Section: Discussionmentioning

confidence: 99%

Relevance of salespeople profiles: an analysis in an emerging economy

Arditto

Cambra‐Fierro

Olavarría

et al. 2020

MIP

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Purpose The purpose of this paper is to analyze the impact of the salespeople profile (i.e., effort, commitment and creativity) – and its degree of market orientation (MO) – on the success of new product launch and sales outcomes. An emerging economy context is taken as a reference. Design/methodology/approach A structural equations model is proposed. The data are based on a sample of retail sector sales managers in Peru. Findings The results indicate that salespeople effort, creativity and degree of MO influence overall sales performance. Salespeople commitment, however, does not have a significant impact. These antecedents are helpful when attempting to understand both the potential success of a new product and sales outcomes. Originality/value There is no evidence to date of studies that simultaneously assess the impact of seller profiles and degree of MO on new product launch success and sales outcomes. This paper breaks new ground in analyzing this phenomenon in the context of an emerging economy. The findings are of general interest both for sales force management and for companies interested in familiarizing themselves with the peculiarities of emerging economies and the potential need to adapt policies to these specific realities.

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Section: Discussionmentioning

confidence: 99%

Relevance of salespeople profiles: an analysis in an emerging economy

Arditto

Cambra‐Fierro

Olavarría

et al. 2020

MIP

View full text Add to dashboard Cite

show abstract

“…Penelitian yang dilakukan oleh (Abugre & Nasere, 2020) pada multinational company, menghasilkan bahwa compensation mempengaruhi nilai baik yang relevan pada job performance. Perolehan yang sama pula ditemukan pada penelitian (Hoque, Awang, Siddiqui, & Sabiu, 2018) dan (Khan, Yusoff, Hussain, & Ismail, 2019) , yaitu compensation mempengaruhi nilai baik yang relevan pada job performance. Berdasarkan hasil penelitian tersebut, sehingga hipotesis bisa dinyatakan sebagai berikut:…”

Section: H4 : Terdapat Pengaruh Signifikan Employee Engagement Terhadap Job Performanceunclassified

Peran Mediasi Job Satisfaction dan Employee Engagement Pada Compensation Terhadap Job Performance Di PT Telkom Indonesia Regional Jabodetabek Banten

Hustanto

Lestari

Anggraini

et al. 2021

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During the technological era, it had many impacts on various industries in Indonesia, one of which was the telecommunications industry which experienced a drastic increase in customer demand due to work from home instructions that could make working from anywhere so that discussions and giving work orders were not limited by space and time. This makes working hours longer and erratic, causing changes to routines and causing job performance to be disrupted, so an appropriate compensation strategy is needed by taking into account job satisfaction and employee engagement. Therefore, it is interesting to study how these factors affect job performance. This study aims to examine the effect of compensation given by the company on job performance mediated by job satisfaction and employee engagement. This research is a quantitative research with random sampling which involved 187 employees of PT Telkom Indonesia Regional Jabodetabek Banten. The analytical tool in this study uses SEM-PLS. The results of the study have novelty, namely compensation does not have a direct significant effect on job performance, but can be through employee engagement mediation. In addition, this study shows that job satisfaction has no significant effect on job performance either directly or as a mediating variable. The implication for the company is to know the importance of increasing compensation through employee engagement to improve job performance. From the results of the study, it is recommended to study more deeply related to other factors that affect job performance in other industries Keyword: Compensation, Job satisfaction, Employee Engagement, Job Performance

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“…Based on prior studies, such as those by Ahmady et al (2016) Consistency refers to a cohesive internal system; Adaptability refers to the building of a firm's capability by adapting rapidly to business environments; and Mission concentrates on clear long-term goals. Adapted from previous researchers (Khan, Md Yusoff, Hussain, & Binti, 2019;Madanat & Khasawneh, 2018;Nasir & Author, 2016), this work measures -Human Resources Management‖ using the following dimensions: 1…”

Section: Measurementsmentioning

confidence: 99%

The Effects of Organizational Culture on Human Resources Management: A Study on Vietnamese Publicly Listed Enterprises

Huynh

Thi

HUYNH

et al. 2020

Asian Economic and Financial Review

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The current study has investigated the impact of organizational culture on human resources (HR) management. Out of the 666 firms on Vietnam's two main stock exchanges, this research conducted a survey in 300 of these firms. A total of 600 observations were taken, as two observations from every firm were analyzed. However, there were only 412 viable replies. In order to evaluate the causal hypothesis, this research applied multiple regression analyses. The findings indicate that the involvement, consistency, adaptability, and mission of an organizational culture statistically affect HR management, which includes recruitment and selection procedures, training and development processes, compensation and reward systems, and performance appraising tools. Generally, organizational culture has the biggest effect on training and development and the smallest impact on recruitment and selection. This study will be useful for business executives in Vietnam and other developing economies in terms of business decisions and HR management in different organizational cultures. This will help executives to acquire a competitive advantage and achieve the best organizational performance. Contribution/Originality: This research is one of the first studies to provide statistical evidence for the effects of organizational culture on HR management in Vietnamese enterprises, as a developing nation. 1. INTRODUCTION Every enterprise's workforce is fundamental to its success, and the survival of this workforce depends predominantly on the sound management of the firm's human resources (HR). Enterprises have been facing more competitive business environments when trying to accomplish their objectives. Therefore, an enterprise should focus on the competence of its HR in order to enhance its organizational performance by decreasing expenses and innovating and improving services and products. In addition, organizational culture plays a vital role in the way workers in an enterprise behave, communicate, and work together to achieve organizational goals. Employees from different cultures work together to achieve a common objective. Therefore, HR management should be able to manage such differences in order to enable workers to reach their potential. The performance level of workers is Asian Economic and Financial Review

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The Mediating Effect of Job Satisfaction on the Relationship of HR Practices and Employee Job Performance: Empirical Evidence from Higher Education Sector

Cited by 14 publications

References 28 publications

Relevance of salespeople profiles: an analysis in an emerging economy

Relevance of salespeople profiles: an analysis in an emerging economy

Peran Mediasi Job Satisfaction dan Employee Engagement Pada Compensation Terhadap Job Performance Di PT Telkom Indonesia Regional Jabodetabek Banten

The Effects of Organizational Culture on Human Resources Management: A Study on Vietnamese Publicly Listed Enterprises

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