The mediating role of a good match in achieving mentorship objectives

Yu, Dongning; Herremans, Irene; Althouse, Norm; Hendijani, Rosa; Echegaray, Arturo Mariño; Donohue, Frances

doi:10.1016/j.ijme.2022.100695

Cited by 2 publications

(1 citation statement)

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“…Extant literature such as Florence and Amos (2017) and Ojedokun (2011), shows that role model plays an important role in improving workers' performance by shaping the behaviours in line with the philosophy and culture of the organization which leads to better service delivery in the institutions. Yu et al(2022) posit that role modelling is an important quality required in mentors whose actions are expected to impact mentees' performance. Therefore, we hypothesize that: H4: Role modelling is associated with quality service delivery…”

Section: Role Modelling and Quality Service Deliverymentioning

confidence: 99%

Mentoring and Quality Service Delivery in Nigerian Public Universities: Does Organizational Culture Matter?

Edema,

Otalor,

Kola

et al. 2024

JHETP

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The study sought to investigate the effect of mentoring on quality service delivery in Nigerian public Universities by adopting the cross-sectional survey research design involving the administration of a questionnaire on a sample of 1900 respondents. The structural equation modelling was used to estimate the specified model. The results showed that supervisory mentoring and career development mentoring significantly affect quality service delivery. Similarly, peer review mentoring and role modelling significantly positively affect quality service delivery. Our study shows that organisational culture moderates the relationship between mentoring and quality service delivery. The study recommends that the management of Universities in Nigeria should institutionalise mentoring programmes to support employee career development and encourage senior employees to take on the responsibility of role modelling so that younger employees could emulate their work attitudes and improve the quality of service delivery in the institutions. The study’s result bears an important implication for public universities in Nigeria which must prioritize mentoring to foster the career growth of young faculty members and enhance quality service delivery.

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Section: Role Modelling and Quality Service Deliverymentioning

confidence: 99%