The Mediating Role of Job Involvement in the Relationship Between Job Characteristics and Organizational Citizenship Behavior

Abstract

Past researchers have found that motivating job characteristics can increase employee display of organizational citizenship behavior (OCB). In this study, the authors extended previous research by investigating the mediating process of job involvement in the relationship between job characteristics and OCB. The authors collected data from 323 employees and their supervisors from 7 companies in Taiwan. Results show that, through the mediating process of job involvement, the 3 job characteristics (i.e., task identity, task significance, and autonomy) positively influenced the display of an employee's OCB, whereas skill variety had a negative effect on OCB. The authors discuss implications of their findings, contributions, limitations, and future research directions.

An Integrated Model of Job Involvement, Job Satisfaction and Organizational Commitment: A Structural Analysis in Jordan’s Banking Sector

“…On the other hand, employees with low levels of job involvement concentrate on other interests rather than their jobs [40], and will be less creative and innovative [41]. Additionally, [42] argued that employees with "high job involvement are more independent and self-confident-they not only conduct their work in accordance with the job duties required by the company but are also more likely to do their work in accordance with the employees' perception of their own performance" (p. 478).…”

Thou Shalt Not Steal: Effects of Normative Cues on Attitudes towards Theft

“…The predictive power of attitudes has been shown to be significant in predicting a variety of normative behaviors (e.g., Anker, Feeley, & Kim, 2010;Chen & Chiu, 2009;De Groot & Steg, 2007;Hurd, Zimmerman, & Reischl, 2011), including theft intentions and behaviors (e.g., Tonglet, 2002;Cronan & Al-Rafee, 2008;Henle et al, 2010;Wang et al, 2009). However, attitudes may not always result in subsequent behavior.…”

“…That is, it is regarded as a typical immoral behavior. Attitudes are an important predictor of moral intentions and behaviors, including a variety of prosocial and antisocial behaviors (e.g., Anker, Feeley, & Kim, 2010;Chen & Chiu, 2009;De Groot & Steg, 2007;Hurd, Zimmerman, & Reischl, 2011). Different scholars have shown that attitudes towards theft play an important role in predicting intentions and subsequently theft behaviors (e.g., Tonglet, 2002;Cronan & Al-Rafee, 2008;Wang, Chen, Yang, & Farn, 2009;Henle, Reeve, & Pitts, 2010).…”

Job Stress in Journalism: Interaction between Organisational Support and Job Demands–Resources Model

“…Hackman & Oldham (1980) proposed that job characteristics increase the sense of responsibility of an employee. However, job characteristics have potential negative effects on workers and their work, such as stress (Chen & Chiu, 2009;Pierce, Jussila, & Cummings, 2009). Moreover, different work in varying locations create diverse job characteristics that are likely to create job stress, such as conflict, ambiguity and overload (Evans, Kiggundu, & House, 1979).…”

“…What should be done to address job stress at the workplace? For this reason, considering job stress amongst employees is important because it affects the failure and success of an organisation (Chen & Chiu, 2009). JD-R also involves job resources, which has been ignored but may reduce the effect of high job demands on stress (Demerouti & Verbeke, 2004).…”