The Mediating Role of Perceptions of Municipal government Performance on the Relationship between Good Governance and Citizens’ Trust

Abstract

The study examined whether elements of good governance affect citizens’ trust through citizens’ perceptions of municipal government performance. 357 cross-sectional data were collected from residents of Mogadishu Municipality, Somalia. SmartPLS 4 was used to analyze the data. The study found that perceived elements of good governance positively and directly affect both citizens’ trust and perceptions of municipal government performance. Also, perceptions of municipal government performance partially mediate both variables. The study concludes that municipality officials need to recognize the importance of good governance and citizens’ perceptions of municipal government performance if they want citizens to trust the municipality.