The Mediating Role of Techno-Addiction

Abstract

Rising stress levels in high-tech organizations have currently reached their highest peak. The dearth of empirical studies that focus on investigating the concept of technostress within FinTechs motivated this paper to address urgent research calls. Drawing on both the stressor-strain-outcome model and the stressor-detachment model, this paper focuses on examining the effects of techno-stressors on job performance with technological addiction as a mediator and psychological detachment as a moderator. A web-based survey panel of 179 employees from various US fintech companies was used to collect data. The paper delivers new understandings of how technostressors and technoaddiction are perceived among employees in the FinTech industry and thus attempts to extend earlier models related to digital culture and job design.