“…From these, a degree of media richness results that ranges from face-to-face marketing as the richest media channel, incorporating all four characteristics, to text messages and mass mailings as the marketing sources (Brunelle 2009 ; Ledford 2012 ). In detail, lean media sources include mostly traditional media sources, such as print and television ads, radio stations, brochures, and advertisements as well as mass mailings, while rich media sources center on social media platforms, such as networking sites, video platforms, and blogs, but include paid television ads as well (Holt et al 2015 ; Ledford 2012 ; Lipowski and Bondos 2018 ). 3 Ultimately, based on the information that they seek, consumers will choose different media channels which provide different abundances of information, when searching for particular product information pre- or post-purchase (Lipowski and Bondos 2018 ).…”