2015
DOI: 10.1016/j.chb.2015.04.059
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The moderating roles of subjective (perceived) and objective task complexity in system use and performance

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Cited by 26 publications
(10 citation statements)
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“…Specifically within a computer mediated environment, a limited number of studies (e.g., Lee and Koo 2012;Chan, Song and Yao 2015;Schneider, Weinmann, Roth, Knop and Vorderer 2016;Ran, Yamamoto and Xu 2016) distinguish between Brucks' (1985) concepts of objective topic knowledge (i.e., information stored in memory) and subjective topic knowledge (i.e., perception of how much an individual thinks he/she knows). Friestad and Wright's (1994) concept of persuasion knowledge (i.e., beliefs about the marketing tactics and effects of web-based interventions) has also received scant attention (e.g., Vashish and Royne 2016; Ham and Nelson 2016), while Friestad and Wright's (1994) concept of agent knowledge (i.e.…”
Section: Introductionmentioning
confidence: 99%
“…Specifically within a computer mediated environment, a limited number of studies (e.g., Lee and Koo 2012;Chan, Song and Yao 2015;Schneider, Weinmann, Roth, Knop and Vorderer 2016;Ran, Yamamoto and Xu 2016) distinguish between Brucks' (1985) concepts of objective topic knowledge (i.e., information stored in memory) and subjective topic knowledge (i.e., perception of how much an individual thinks he/she knows). Friestad and Wright's (1994) concept of persuasion knowledge (i.e., beliefs about the marketing tactics and effects of web-based interventions) has also received scant attention (e.g., Vashish and Royne 2016; Ham and Nelson 2016), while Friestad and Wright's (1994) concept of agent knowledge (i.e.…”
Section: Introductionmentioning
confidence: 99%
“…The task complexity leads to difficulties in the audit process when the auditor is confronted with this situation. So that the quality of decisions is also small if they evaluate much information rather than evaluating few information (Chan et al, 2015). Bonner (1994) reveals three reasons for the importance of task complexity in the audit environment.…”
Section: H1: Time Budget Pressures Have a Positive Impact On The Irrementioning
confidence: 99%
“…In the LC condition, 97% (147/152) correctly identified that their negotiation involved three issues. In the HC condition, 88% (127/144), correctly identified that their negotiation involved seven issues, giving us confidence in our manipulation of objective complexity (for a discussion of objective and subjective objectivity, see Campbell, 1988;Chan et al, 2015;Maynard & Hakel, 1997).…”
Section: Resultsmentioning
confidence: 87%