The MoLE project

Ferrer, Marie-Hélène; Hodges, Jacob; Bonnardel, Nathalie

doi:10.1145/2501907.2501963

Cited by 6 publications

(6 citation statements)

References 5 publications

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“…Rural Action India (hereafter RAI ), are a NGO based in South India who work with young people (18)(19)(20)(21)(22)(23)(24)(25), training them for community volunteering roles. These participants are trained to enter schools and deliver awareness raising campaigns.…”

Section: Methodsmentioning

confidence: 99%

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Supporting Real-time Peer-Mentoring of Rural Volunteers

Varghese

Bartindale

Montague

et al. 2022

CHI Conference on Human Factors in Computing Systems

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Telephone-driven community forums have been a widely proposed solution to address the unreliable internet connectivity and large geographic scope that characterizes many international NGO contexts. Primarily, these applications support asynchronous activities, such as information portals or forums to access rural journalism, but opportunities for real-time experience sharing remain largely under-explored. In this paper, we explore the potential of such forums to support remote mentoring of NGO volunteers, a practice that requires synchronous, dialogical formats for experience sharing and peer discussion. We engaged 28 participants from a rural Indian NGO in the design of peer-mentoring sessions that leverage synchronous audio discussions, using the structure and format of traditional talk-show radio as a starting point. The participants favored an entertaining approach to mentoring and discussed the logistics required to achieve this within their resource constraints. We conclude with design implications for designing media-driven community engagement platforms and the ethical challenges around protecting marginalized community interests. CCS CONCEPTS• Human-centered computing → Human computer interaction (HCI); User studies; • Applied computing → Collaborative learning.

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Section: Methodsmentioning

confidence: 99%

“…Joshi et al proposed MicroMentor, a video platform for experts to provide remote software assistance to mentees with short help requests [33]. Ferrer et al [19] were motivated by the challenge of providing digitally-mediated training using mobile phones in humanitarian contexts characterized by limited internet connectivity.…”

Section: Supporting Remote Mentoringmentioning

confidence: 99%

Supporting Real-time Peer-Mentoring of Rural Volunteers

Varghese

Bartindale

Montague

et al. 2022

CHI Conference on Human Factors in Computing Systems

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“…Previous HCI research has investigated the role of organizational training within emergency and disaster settings [21,43]. Other work has compared the effectiveness of trainer-led classroom instruction and technology-aided self instruction [1,55,56].…”

Section: Organizational Training and Technologymentioning

confidence: 99%

Utilizing Participant Voice in Volunteer Training

Varghese

Rainey

Montague

et al. 2020

Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

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Delivering training to volunteers is a huge challenge for nongovernmental organizations (NGOs). Traditional classroombased approaches that dominate training are problematic due to the limited participation they offer to trainees. Peer-led approaches however, have shown promise in helping NGOs utilize trainee experiences within training. Although technologies are playing an increasing role in training, their benefits are not well understood. We describe our experience of designing peer-led training for community volunteers in rural India. Working alongside an NGO involved in community regeneration and social action, we collaboratively delivered a ten-day training workshop, deploying audio technologies to engage the participants in sharing lived experiences. We draw on reflections from trainers and trainees on how utilizing participant voice can enhance training. We highlight opportunities around the usage of audio technologies for engaging with participant voice, including the ability to reclaim trainee agency within training and to work within cultural barriers.

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“…Therefore this study, as one of the steps in Design Science Research (DSR) aim to solve current challenges facing training process to MBs, establish users requirements and an architectural design that fits MFIs requirements and MBs needs, characteristics, and size of device to be used. Owners have weak business management Skills (Ferrer, Hodges, & Bonnardel, 2013).…”

Section: A Mobile Technology In Trainingmentioning

confidence: 99%

“…They are not able to conduct research and development activities to exploit available technological opportunities (Ferrer et al, 2013).…”

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confidence: 99%

Mobile Technology in Training Micro Businesses

Gomera

Oreku

2016

International Journal of ICT Research in Africa and the Middle East

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This paper establishes users' requirements and develops architectural design for mobile training platform between Micro Finance Institutions (MFIs) and Micro Businesses (MBs). Users' requirements and architectural design for mobile training platform will set a base for the development of application mobile technology in training MBs. This finding responds to the existing challenges facing trainings Micro business vendors which are learning coverage and ubiquitouness, caused by physical contact as model of delivering. Subsequently this study create base for development of mobile training application for MFIs and MBs. The study was conducted through literature review, in-depth interview, focused groups, observation and tasks analysis. User requirement and architecture design was established and presented to match specifications, characteristics and working environment of both MBs and MFIs.

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The MoLE project

Cited by 6 publications

References 5 publications

Supporting Real-time Peer-Mentoring of Rural Volunteers

Supporting Real-time Peer-Mentoring of Rural Volunteers

Utilizing Participant Voice in Volunteer Training

Mobile Technology in Training Micro Businesses

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