The Multiple Institutional Logics of Innovation

Lazer, David; Mergel, Ines; Ziniel, Curtis E.; Esterling, Kevin M.; Neblo, Michael A.

doi:10.1080/10967494.2011.618308

Cited by 28 publications

(9 citation statements)

References 27 publications

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“…What did come as a surprise in this study is that traditional market mechanisms do not seem to play a role in these early adoption decisions (Lazer, Mergel, Ziniel, Esterling, & Neblo, 2011). As opposed to other technological innovations, vendors or consultants at this point and in the perceptions of social media directors do not play a role in early adoption decisions.…”

Section: Discussionmentioning

confidence: 57%

Social media adoption and resulting tactics in the U.S. federal government

Mergel

2013

Government Information Quarterly

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In 2009, the departments in the executive branch of the U.S. federal government received the presidential marching order to "harness new technologies" in order to become more transparent, collaborative and par ticipatory. Given this mandate, this article sets out to provide insights from qualitative interviews with social media directors to understand the factors that influence internal adoption decisions to use social media ap plications, such as Facebook, Twitter, or blogs. Three distinct factors influence the adoption decisions of social media directors: information about best practices in their informal network of peers, passive observations of perceived best practices in the public and private sector, and "market driven" citizen behavior. The resulting adoption tactics include: (1) representation, (2) engagement, and (3) networking. The findings point to the need for higher degrees of formalized knowledge sharing when it comes to disruptive technology innova tions such as social media use in highly bureaucratic communication environments. Recommendations based on the lessons learned are provided for practitioners and social media researchers to develop social media tactics for different organizational purposes in government.

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Section: Discussionmentioning

confidence: 57%

Social media adoption and resulting tactics in the U.S. federal government

Mergel

2013

Government Information Quarterly

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363

230

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“…Traditionally, innovation in government is largely driven by policy makers, presidential mandates or vendors hired to improve the effectiveness and ef ciency of public service delivery and interactions [5]. Especially when it comes to e-Government service delivery and communication with constituencies, innovative practices are oftentimes driven by external vendors who are replicating speci c services across many different departments and agencies and are only incrementally adjusting to the local requirements [21]. The innovation dilemma is not unique to the adoption of social media use, but in comparison to previous waves of (mostly internal) ICT adoption practices social media online interactions are for the rst time publicly observable.…”

Section: Social Media Innovation Dilemma In the Publicmentioning

confidence: 99%

The social media innovation challenge in the public sector

Mergel

2012

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149

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The use of social media applications has been widely accepted in the U.S. government. Many of the social media strategies and day-today tactics have also been adopted around the world as part of local Open Government Initiatives and the worldwide Open Government Partnership. Nevertheless, the acceptance and broader adoption of sophisticated tactics that go beyond information and education paradigm such as true engagement or networking strategies are still in its infancy. Rapid diffusion is challenged by informal bottom-up experimentation that meets institutional and organizational challenges hindering innovative tactics. Going forward governments and bureaucratic organizations are also facing the challenge to show the impact of their social media interactions. Each of these challenges is discussed in this article and extraordinary examples, that are not widely adopted yet, are provided to show how government organizations can potentially overcome these challenges.

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“…Cai & Zheng, 2016;Greenwood, Díaz, Li, & Lorente, 2009), but rarely when it comes to innovation policy. In innovation studies, scholars often expand the range of institutional logics or use other kinds of logics, for instance, the three logics of market, network and hierarchy as applied in the study by Lazer, Mergel, Ziniel, Esterling, and Neblo (2011) on how decentralized systems deal with innovation, and/or the seven logics aligned with the ideal Triple Helix system identified by Cai (2015). Despite their differences, all these studies tend to share a basic understanding of institutional logic as 'a set of material practices and symbolic constructions' that constitute the organizing principle of an institutional order and are 'available to organisations and individuals to elaborate' (Friedland & Alford, 1991, p. 248).…”

Section: Institutional Logicsmentioning

confidence: 99%

Economic specialization and diversification at the country and regional level: introducing a conceptual framework to study innovation policy logics

Cai

Normann

Pinheiro

et al. 2018

European Planning Studies

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While there has been a shared understanding that innovation policy is about rendering institutional change, there has been an emerging interest in identifying the institutional logics underlying innovation policy. To date, few studies have attempted to conceptualise these logics. This paper develops a novel conceptual framework for understanding innovation policy logics based on seminal contributions from organizational and economic theory. The framework distinguishes four logics, namely, specialized exploitation, diversified exploitation, specialized exploration, and diversified exploration. It is illustrated in the empirical analysis of innovation policies and development on both national and regional levels in Norway and Finland. The findings reveal that in both countries there is a movement towards increasingly diversified innovation strategies, despite differences in logics underpinning the policies.

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The Multiple Institutional Logics of Innovation

Cited by 28 publications

References 27 publications

Social media adoption and resulting tactics in the U.S. federal government

Social media adoption and resulting tactics in the U.S. federal government

The social media innovation challenge in the public sector

Economic specialization and diversification at the country and regional level: introducing a conceptual framework to study innovation policy logics

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