DOI: 10.22439/phd.14.2024
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The Mundane in the Digital: A Qualitative Study of Social Work and Vulnerable Clients in Danish Job Centres

Alexandrina Schmidt

Abstract: Denmark has one of the most digitalised public sectors in the world. Being a social worker within a digital public organisation requires the use of vast information and communication technologies. Being enrolled in such an organisation as a client implies being able to navigate, for example, an array of digital self-help solutions, systems such as digital ID, complete online applications, and digital mailing systems. In this increasingly ubiquitous digital society, research interests tend to overlook the munda… Show more

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