The Myths and Realities of SFX in Academic Libraries

Wakimoto, Jina Choi; Walker, David S.; Dabbour, Katherine S.

doi:10.1016/j.acalib.2005.12.008

Cited by 39 publications

(22 citation statements)

References 10 publications

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“…5 In 2006, Wakimoto et al posited that for most end users of SFX, their expectations of the service were higher than their real experience, but librarians reported that it worked most of the time, based on anecdotal evidence. 6 For those authors who have intensively studied general information seeking behavior in the library's databases and catalog, the research methodology has included surveys, interviews, and activity log tracking. In Gong and Loomis's "An Empirical Study on Follow-up Library Instruction Sessions in the Classroom,"…”

Section: Figure 2 Sfx Results Screenmentioning

confidence: 99%

Do They “Get It”? Student Usage of SFX Citation Linking Software

Imler

Eichelberger²

2011

CRL

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. © Bonnie Imler and Michelle EichelbergerThis study focuses on a quantitative assessment of undergraduate student use of SFX citation linking software. The study seeks to reveal whether or not students are using SFX, and, if so, how they are using it. Study participants were Penn State Altoona students, all of whom had received basic library instruction. Their research sessions were captured with screen capture software and then coded with Studiocode video coding technology. While not the prime focus of the study, the investigators also considered the effect of factors such as database Web design, images, and terminology on student usage of SFX.

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Section: Figure 2 Sfx Results Screenmentioning

confidence: 99%

Do They “Get It”? Student Usage of SFX Citation Linking Software

Imler

Eichelberger²

2011

CRL

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“…34 In analyzing the erroneous links in their study, Wakimoto, Walker, and Dabbour found that "the vast majority of false negatives were the result of incorrectly reported holding information from database vendors." 35 A report commissioned by the United Kingdom Serials Group (UKSG) identified numerous incidences of compromised OpenURL linkage resulting from inaccurate, incomplete, and inconsistent metadata from content providers. 36 The report underscored the significance of the knowledge base in OpenURL linking, noting that "it is essential that the data residing in knowledge bases is current, accurate and reliable if users are to discover and access the content that is selected and acquired for them by librarians."…”

Section: Metadata Problemsmentioning

confidence: 99%

“…18 An earlier study by Wakimoto, Walker, and Dabbour found that 20 percent of the full-text link options generated by their institution's OpenURL link resolver were erroneous, "either because they incorrectly showed availability (false positives) or incorrectly did not show availability (false negatives)." 19 Both false positives and false negatives are forms of link failures. The broken link is the result of a false positive.…”

Section: Causes Of Failed Accessmentioning

confidence: 99%

Broken Links and Failed Access

Glasser¹

2012

Library Resources &Amp; Technical Services

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This paper highlights three industry initiatives currently working on ways to improve access to licensed electronic content. The three initiatives are KBART, IOTA, and PIE-J. Background information onL ibraries today rely heavily on electronic full-text content. Users like electronic access, but become frustrated when links to content do not work. The OpenURL standard ushered in a new and much improved way of linking to licensed electronic content, but despite broad adoption of OpenURL, links still fail and access to licensed content still eludes users more often than librarians would like. Even when links resolve correctly, users sometimes are unable to find what they seek because of how journal content is displayed on provider websites. This paper discusses some of the reasons behind failed access and describes in detail three industry initiatives currently working on ways to improve access to electronic content. The three initiatives are recommended practices for Knowledge Bases and Related Tools (KBART), a two-year research project aimed at Improving OpenURLs Through Analytics (IOTA), and recommended practices for the Presentation and Identification of E-Journals (PIE-J). While these initiatives will not solve all access problems, they offer solutions to specific, known causes of electronic access failure. Understanding exactly what they do can help those involved in the electronic serials supply chain improve their own work, communicate effectively with others, and advocate for adoption of best practices by publishers and other content providers. To fully understand the initiatives, background information is presented on OpenURL, link resolvers, and knowledge bases, as well as detailed descriptions of the access problems the initiatives were developed to improve. The ultimate goal of this paper is to enhance understanding of the work being done by KBART, IOTA, and PIE-J to provide those who deal with electronic access issues with the information they need to effect change and ultimately bring better service to users.

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“…3,4 In July 2006 the UKSG invited tenders for a research project to explore the new data flow, or supply chain, that has developed to facilitate the creation of knowledge bases by resolver suppliers. This supply chain involves a number of organizations: publishers and other content hosts, subscription agents, librarians, providers of link resolver software tools, and others.…”

Section: Project Contextmentioning

confidence: 99%

Link resolvers and the serials supply chain: a research project sponsored by UKSG

Culling

2007

Serials: The Journal for the Serials Community

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The Myths and Realities of SFX in Academic Libraries

Cited by 39 publications

References 10 publications

Do They “Get It”? Student Usage of SFX Citation Linking Software

Do They “Get It”? Student Usage of SFX Citation Linking Software

Broken Links and Failed Access

Link resolvers and the serials supply chain: a research project sponsored by UKSG

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