The nature and structure of workers' trust in management

Clark, Murray; Payne, Roy

doi:10.1002/(sici)1099-1379(199705)18:3<205::aid-job792>3.0.co;2-v

Cited by 212 publications

(136 citation statements)

References 34 publications

Supporting

Mentioning

124

Contrasting

Unclassified

Order By: Relevance

“…However, additional information again did significantly affect the perception rating. These findings also supported the claim that perception of integrity is also cognitive in nature [28,55]. However, there existed some subtle differences in the impact of additional information between perceptions of ability and of integrity.…”

Section: Discussion For Hypothesissupporting

confidence: 92%

“…We therefore concluded that additional information did play a vital role for a person to reach a perception judgment. In fact the above results conformed to the claim that perception of ability is cognitive [28,55], which means that the perception is formed based on trustworthy or untrustworthy acts, rather than one's affective state.…”

Section: Discussion For Hypothesismentioning

confidence: 99%

See 1 more Smart Citation

When Emotional Intelligence Affects Peoples’ Perception of Trustworthiness

Lee¹,

Selart²

2015

TOPSYJ

View full text Add to dashboard Cite

By adopting social exchange theory and the affect-infusion-model, the hypothesis is made that emotional intelligence (EI) will have an impact on three perceptions of trustworthiness -ability, integrity and benevolence -at the beginning of a relationship. It was also hypothesized that additional information would gradually displace EI in forming the above perceptions. The results reveal that EI initially does not contribute to any of the perceptions of trustworthiness. As more information is revealed EI has an impact on the perception of benevolence, but not on the perceptions of ability and integrity. This impact was observed to be negative when the nature of the information was negative. On the other hand, information alone was shown to have a significant impact on the perceptions of ability and integrity, but not on the perception of benevolence. Theoretical and practical implications of the findings are addressed.

show abstract

Section: Discussion For Hypothesissupporting

confidence: 92%

Section: Discussion For Hypothesismentioning

confidence: 99%

When Emotional Intelligence Affects Peoples’ Perception of Trustworthiness

Lee¹,

Selart²

2015

TOPSYJ

View full text Add to dashboard Cite

show abstract

“…A positive working relationship with one another irrespective of the grade level and designation provide platforms to persevere and create an environment that motivates innovative activities and entrepreneurial dispositions within an organization (Armstrong and Taylor 2014). Some of the things that can foster employee relationships in the world of work includes but not limited to getting to know each other, playing together during break and close of business among others (Clark 2008).…”

Section: Employee Relationshipssupporting

confidence: 80%

Employees’ intrapreneurial engagement Initiatives and its influence on organisational survival

Falola

Salau

Olokundun

et al. 2018

BTP

View full text Add to dashboard Cite

Abstract. Employee intrapreneurial engagement is considered to be one of the fundamental initiatives that can help organisations to achieve a sustainable competitive advantage in the midst of economic hardship and stiff competition particularly in a volatile and competitive business environment. The main objective of this study is to examine how employees' intrapreneurial engagement initiatives would influence organisational survival. Few studies analyse how employee intrapreneurial engagement may foster organisational survival. In order to bridge this gap, we conducted a survey with three main manufacturing companies in Nigeria. A descriptive research method (Structural Equation Model (AMOS 22)) was applied to analyse the two hundred and fifty-nine (259) copies of valid questionnaire completed by the respondents using stratified and simple random sampling techniques. However, the study indicated that fostering employees' intrapreneurial engagement have positive significant implications on organisational survival. This suggests that employees' empowerment, involvement, autonomy, relationships and reward system have significant effects on organisational survival. It is therefore recommended that organisations should challenge their employees by providing them with autonomy and the freedom to innovate and carve out spaces for them to take risks and experiment. The insights discovered from this study would help to facilitate stakeholders to develop or foster employee intrapreneurial engagement and strong institutional strategies to ensure organisational survival.

show abstract

“…More recent empirical support comes from a study of coal mineworkers' trust in their managers. Clark and Payne (1997) show that workers' characteristically certain negative assertions about the behavior of managers and about how they, as workers, intend to behave in their interactions with management (trust-relevant statements) are clearly separable from characteristically certain positive assertions about management's behavior and about workers' behavioral intentions (distrust-relevant statements).…”

Section: Trust and Distrust Are Separablementioning

confidence: 99%

Trust and Distrust: New Relationships and Realities

Lewicki¹,

McAllister²,

Bies³

1998

The Academy of Management Review

1,387

1,508

View full text Add to dashboard Cite

We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships. grounded in assumptions of multidimensionality and the inherent tensions of relationships. and we separate this research from prior work grounded in assumptions of unidimensionality and balance. Drawing foundational support for this new framework from recent research on simultaneous positive and negative sentiments and ambivalence. we explore the theoretical and practical significance of the framework for future work on trust and distrust relationships within organizations.

show abstract

The nature and structure of workers' trust in management

Cited by 212 publications

References 34 publications

When Emotional Intelligence Affects Peoples’ Perception of Trustworthiness

When Emotional Intelligence Affects Peoples’ Perception of Trustworthiness

Employees’ intrapreneurial engagement Initiatives and its influence on organisational survival

Trust and Distrust: New Relationships and Realities

Contact Info

Product

Resources

About