The Newcastle satisfaction with nursing scales in a Mexican Oncology Hospital

Rodríguez-Herrera, Cecilia; López‐Jiménez, José de Jesús; Toro-Valero, Azucena Del; Torres‐Carrillo, Nora Magdalena; Godínez-Peña, Carlos Alberto; Méndez-Magaña, Ana Cecilia; Herrera-Godina, Melva Guadalupe; Fletes-Rayas, Ana Lilia

doi:10.4314/ahs.v21i1.10

Cited by 10 publications

(4 citation statements)

References 18 publications

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“…The higher the score is, the more serious the sleep disorder is. Nursing satisfaction: Before the intervention and 1 month after the intervention, the patients' satisfaction was evaluated according to Newcastle satisfaction with nursing scales (NSNS) [ 8 ]. NSNS includes 19 questions related to nursing service and attitude, which can be summarized as nurses' operating norms, service attitude, and professionalism.…”

Section: Methodsmentioning

confidence: 99%

Application of Chain Nursing Process in the Nursing of Elderly Inpatients with Implantable Venous Infusion Port

Ding

2022

Emergency Medicine International

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Objective. To explore the application effects of chain nursing process in the nursing of elderly inpatients with implantable venous infusion port. Methods. 81 elderly inpatients who were treated with implantable venous infusion port in the hospital were selected between February 2018 and December 2021, and they were divided into the routine group (given routine nursing of implantable venous infusion port, n = 40) and the study group (given chain nursing process intervention on the basis of the routine group, n = 41) according to the random number table method. The patients in both groups were intervened for 1 month. The catheter-related indicators and incidence rates of adverse events (drug extravasation, local hematoma, infusion port blockage, catheter-related infection) were compared between the two groups of patients. Generalized Anxiety Disorder 7-item scale (GAD-7) and Athens Insomnia Scale (AIS) were used to compare the psychological states of the two groups before and after intervention, and Newcastle Satisfaction with Nursing Scale (NSNS) was adopted to compare the nursing satisfaction of patients before and after intervention. Results. After intervention, the catheter maintenance operation time in the study group was shorter than that in the routine group ( P < 0.05 ), and there were no significant differences in the accidental extubation rate and re-intubation rate between the two groups ( P > 0.05 ). The incidence rate of adverse reactions of 2.44% in the study group was lower than 15.00% in the routine group ( P < 0.05 ). After intervention, the scores of GAD-7 and AIS in the two groups were reduced compared with those before intervention, and the above scores in the study group were lower than those in the routine group ( P < 0.05 ). Before intervention, there were no significant differences in the NSNS scores between the two groups ( P > 0.05 ). After intervention, the NSNS scores in the study group were higher than those in the routine group ( P < 0.05 ). Conclusion. Chain nursing process can help to enhance the maintenance quality of implantable venous infusion port, reduce the incidence of adverse events, relieve the tension and anxiety, and improve the satisfaction of patients with nursing.

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Section: Methodsmentioning

confidence: 99%

Application of Chain Nursing Process in the Nursing of Elderly Inpatients with Implantable Venous Infusion Port

Ding

2022

Emergency Medicine International

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“…It contained four aspects: technical level, infusion environment, etiquette service, and psychological guidance, each of which was scored out of 10. The total score was calculated; the higher the score, the higher the nursing quality Nursing satisfaction: a self-administered nursing satisfaction questionnaire was developed [ 19 ], which assessed six items including infusion room environment, nursing intervention during waiting for infusion, service attitude, infusion technique level, communication, postinfusion precautions explanation, and overall satisfaction; each item was set as three options of very satisfied, satisfied, and dissatisfied. In the meantime, patients were asked to indicate the reason for dissatisfaction after selecting the dissatisfaction option.…”

Section: Methodsmentioning

confidence: 99%

[Retracted] Analysis of Effect of Six Sigma Method Combined with CI Strategy on Improving of Nursing Quality in Outpatient Infusion Rooms

Shen

Wei

Zhang

et al. 2022

BioMed Research International

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Objective. The infusion room is the last part of an outpatient visit, with high patient density, large staff mobility, and a wide variety of conditions. In addition, most patients are accompanied by their families during infusion, and nursing staff in infusion rooms have to face more trivial and miscellaneous tasks than nursing staff in other treatment departments, which are more complex. The purpose of this research is to explore the impact of the Six Sigma method and CI strategy on the quality of nursing management in infusion rooms, so as to provide reference for clinical research. Methods. A total of 2142 patients treated in our outpatient infusion rooms from June 2019 to June 2020 was included into this retrospective analysis. Of these, 1105 patients admitted before 2020 received routine care management services and were considered as the control group. Another 1037 patients were admitted after 2020 and received the Six Sigma method combined with CI strategic care management and were considered as the research group. The incidence of adverse events during treatment was counted in both groups, and patients’ compliance behavior and psychology were investigated. After treatment, patients’ evaluation of the quality of nursing and their satisfaction with the nursing were investigated. Results. The incidence of adverse events during infusion in the research group was dramatically lower than that in the control group, while the compliance behavior scores were higher ( P < 0.05 ). In addition, SAS and SDS in the research group were lower than those in the control group, while the quality of nursing were higher ( P < 0.05 ). It was also clear that the research group had 93.39% satisfaction with nursing, which was also higher than the control group ( P < 0.05 ). Conclusion. Implementation of infusion room nursing management according to the Six Sigma method with CI strategic plan can avoid adverse events and improve infusion nursing satisfaction. It also helps reduce the incidence of dispute events.

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“…Furthermore, we categorized the satisfaction scores into low and high using the demarcation threshold equation: (total highest score − total lowest score) / 2 + Total lowest scores. 12,28,29 Using values from the present study, the cut-off value was set at 30 for satisfaction scores, categorizing them as low (≤30) and high (>30). The median value of the vaccine hesitancy scores assessed by the WHO-VHS was 37.…”

Section: Discussionmentioning

confidence: 99%

Maternal Perception, Hesitancy, and Satisfaction Toward Childhood Immunization in Primary Health Centers, Hafr Al-Batin: A Multicenter Cross-Sectional Study from Eastern Saudi Arabia

Thirunavukkarasu,

Falji A Alanazi,

Al-Hazmi

et al. 2023

RMHP

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Background: Consumer perception of and satisfaction with vaccination services is a critical and commonly used indicator for evaluating the quality of services provided by concerned authorities. The present survey assessed maternal perceptions, hesitancy, satisfaction, and factors associated with childhood immunization services provided at the primary health centers (PHCs) of eastern Saudi Arabia. Methods: The current analytical cross-sectional study included mothers of childhood vaccine beneficiaries attending PHCs in Hafr Al-Batin. We collected data related to mothers' perceptions, hesitancy, and satisfaction using a validated Arabic version of the data collection tool. Factors associated with low and high satisfaction with the immunization services were evaluated using logistic regression analysis. We performed Spearman correlation test to identify the correlation between the perception and satisfaction scores. Results: Of the 675 participants, 87.4% were satisfied with the immunization services provided at the PHCs. The participants' satisfaction was significantly associated with the immunized child's age group (adjusted odds ratio [AOR] = 1.89, 95% CI = 1.39-2.89, p = 0.037) and occupation status (AOR = 1.42, 95% CI = 1.17-1.74, p = 0.024). Vaccine hesitancy was significantly associated with the mother's age group (AOR = 1.89, 95% CI of AR = 1.35-3.39, P = 0.003) and number of children (AOR = 1.42, 95% CI of AR = 1.17-1.74, P = 0.024), Additionally, we found a significant positive correlation (Spearman's rho = 0.207, p < 0.001) between perception and satisfaction scores. Conclusion:We recommend targeted health education programs for mothers to improve their perceptions and the importance of all recommended childhood vaccines. Additionally, we suggest continuing maternal satisfaction assessments to enhance and maintain the quality of vaccination services.

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The Newcastle satisfaction with nursing scales in a Mexican Oncology Hospital

Cited by 10 publications

References 18 publications

Application of Chain Nursing Process in the Nursing of Elderly Inpatients with Implantable Venous Infusion Port

Application of Chain Nursing Process in the Nursing of Elderly Inpatients with Implantable Venous Infusion Port

[Retracted] Analysis of Effect of Six Sigma Method Combined with CI Strategy on Improving of Nursing Quality in Outpatient Infusion Rooms

Maternal Perception, Hesitancy, and Satisfaction Toward Childhood Immunization in Primary Health Centers, Hafr Al-Batin: A Multicenter Cross-Sectional Study from Eastern Saudi Arabia

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