“…Likewise, Sui, Ding, Zu and Zhao (2022) studied internet use and happiness of civil servants, Gong and Wu (2012) evaluated increased pay and corruption while Gu and Zhao (2015) assessed performance of civil service all in China. There are also studies on civil in Nigeria focusing on various issues such as remuneration and salary (Pillah, 2023); management of the service (Abasili, Achufusi&Nwokike, 2023;Owotemu& Daniel, 2021); bureaucratic theory and the civil service (Morgan, Okon&Enu, 2019); challenges of the service (Akinola, 2017;Dominic & Peter, 2018); reforms in the service (Murana, Olayinka&Omotayo, 2016;Nebo, Nnamani&Okechukwu, 2015;Okpata, 2014);and civil service and sustainable development (Garba &Jirgi, 2014). Thus far, there are numerous studies on civil service; however, the contribution of this study is by focusing on non-payment of entitlements of civil servants in form of gratuities and pension in the context of Nigeria as a developing country.…”