The obstacles and myths of usability and software engineering

Ahmed, Shamsuddin; Metzker, Eduard

doi:10.1145/1035134.1035136

Cited by 172 publications

(116 citation statements)

References 4 publications

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“…Aikio [3] indicated that usability methods are unknown, underused, and inaccessible to common developers and small-and medium-sized software-development teams. However, in order to consider usability in software-development teams, there are four ways to do so, which are listed below [8]:…”

Section: Usability and Small Software Development Organizationsmentioning

confidence: 99%

“…In addition, usually small-sized software organizations develop small-sized projects. For such projects, software-development teams can usually avoid the direct involvement of usability experts or practitioners due to the availability of methods that can be applied by non-usability experts such as developers on development teams [8]. Furthermore, small organizations utilize resources (employee) efficiently.…”

Section: Usability and Small Software Development Organizationsmentioning

confidence: 99%

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A Framework for Integrating Usability Practices into Small-Sized Software Development Organizations

Alyahyan¹,

Alnafjan²,

Aldabbas³

2016

IJSEA

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Usability now appears to be a highly important attribute for software quality; it is a critical factor that needs to be considered by every software-development organization when developing software to improve customer satisfaction and increase competition in the market. There exists a lack of a reference model or framework for small-sized software-development organizations to indicate which usability practices should be implemented, and where in the system-development life cycle they need to be considered. We offer developers who have the objective of integrating usability practices into their development life cycle a framework that characterizes 10 selected user-centered design (UCD) methods in relation to five relevant criteria based on some ISO factors that have an effect on the selection of methods (ISO/TR16982). The selection of the methods for inclusion in the framework responds to these organizations' needs

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Section: Usability and Small Software Development Organizationsmentioning

confidence: 99%

Section: Usability and Small Software Development Organizationsmentioning

confidence: 99%

A Framework for Integrating Usability Practices into Small-Sized Software Development Organizations

Alyahyan¹,

Alnafjan²,

Aldabbas³

2016

IJSEA

View full text Add to dashboard Cite

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“…Studies have shown that user-centred design techniques are still underused among development teams [12] and most usability issues are only detected during testing and after deployment [13,14]. Of those practicing UCD, one investigation revealed that the majority of methods in practice were informal, low-cost user-centered design methods.…”

Section: Usability and Web Development Processesmentioning

confidence: 99%

Exploring the Role of Usability in the Software Process: A Study of Irish Software SMEs

O’Connor

2009

Communications in Computer and Information Science

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Abstract. This paper explores the software processes and usability techniques used by Small and Medium Enterprises (SMEs) that develop web applications. The significance of this research is that it looks at development processes used by SMEs in order to assess to what degree usability is integrated into the process. This study seeks to gain an understanding into the level of awareness of usability within SMEs today and their commitment to usability in practice. The motivation for this research is to explore the current development processes used by SMEs in developing web applications and to understand how usability is represented in those processes. The background for this research is provided by the growth of the web application industry beyond informational web sites to more sophisticated applications delivering a broad range of functionality. This paper presents an analysis of the practices of several Irish SMEs that develop web applications through a series of case studies. With the focus on SMEs that develop web applications as Management Information Systems and not ECommerce sites, informational sites, online communities or web portals. This study gathered data about the usability techniques practiced by these companies and their awareness of usability in the context of the software process in those SMEs. The contribution of this study is to further the understanding of the current role of usability within the software development processes of SMEs that develop web applications.

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“…Nielsen gave one of the most well-known descriptions related to software system learnability and memorability, efficiency of use, ability to avoid and manage user errors, and user satisfaction (Nielsen, 1993). In spite of the relevance of usability in software development it is still insufficient in most software systems (Seffah, 2004) (Bias, 2005).…”

Section: Introductionmentioning

confidence: 99%

Moving Usability Forward to the Beginning of the Software Development Process

Juristo¹,

Moreno²,

Sánchez-Segura³

2008

Human Computer Interaction

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Recently, however, usability's implications in the application core have been highlighted. Some authors have already illustrated, albeit informally, a possible relationship between usability and architectural design (Bass, 2003) (Folmer, 2004). If this relationship is confirmed, the cost of rework to achieve an acceptable level of usability would be much higher than expected according to the hypothesis of separation. If this is the case, usability should be dealt with earlier in the development process in order to define and evaluate its impact on design as soon as possible. Notice that this approach is consistent with the tendency in SE to carefully consider quality attributes early on in the development process (Barbacci, 2003). This strategy has already been applied to other quality attributes like performance, modifiability, reliability, availability and maintainability, where a number of authors have proposed techniques to deal with these attributes, for example, at architectural design time

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The obstacles and myths of usability and software engineering

Abstract: Avoiding the usability pitfalls involved in managing the software development life cycle.

Cited by 172 publications

References 4 publications

A Framework for Integrating Usability Practices into Small-Sized Software Development Organizations

A Framework for Integrating Usability Practices into Small-Sized Software Development Organizations

Exploring the Role of Usability in the Software Process: A Study of Irish Software SMEs

Moving Usability Forward to the Beginning of the Software Development Process

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