2015
DOI: 10.3386/w21464
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The Ongoing Evolution of US Retail: A Format Tug-of-War

Abstract: We thank Gordon Hanson, Enrico Moretti, and Tim Taylor for comments. We also thank Mattie Toma for excellent research assistance, and we are grateful to Jeff Severts who provided both excellent research assistance and helpful conversations. The views expressed herein are those of the authors and do not necessarily reflect the views of the National Bureau of Economic Research. NBER working papers are circulated for discussion and comment purposes. They have not been peerreviewed or been subject to the review by… Show more

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Cited by 36 publications
(29 citation statements)
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“…In our team bonus experiment, we find positive efficiency effects on average, which benefit both the firm and the workers. The fact that workers also benefited is very important and in stark contrast to the evidence discussed in Hortaçsu and Syverson (2015) who established that the productivity gains in the US retail sector did not benefit workers. We believe our results to be applicable in a wide set of contexts; the kind of small teams we incentivized through our experiment are representative not only for retail but also many other service industries.…”
Section: Concluding Commentscontrasting
confidence: 47%
“…In our team bonus experiment, we find positive efficiency effects on average, which benefit both the firm and the workers. The fact that workers also benefited is very important and in stark contrast to the evidence discussed in Hortaçsu and Syverson (2015) who established that the productivity gains in the US retail sector did not benefit workers. We believe our results to be applicable in a wide set of contexts; the kind of small teams we incentivized through our experiment are representative not only for retail but also many other service industries.…”
Section: Concluding Commentscontrasting
confidence: 47%
“…We use that methodology here, and explain it in more detail in the Appendix available with this paper at http://e-jep.org. 3 Reported statistics in this figure reflect the net employment growth for the cell using the growth rate methodology developed by Davis, Haltiwanger, and Schuh (1996). The growth rate concept at any level Recall that startups have firm age equal to zero, and so Figure 1 provides insights on the post-entry dynamics of firms.…”
Section: Startups and Us Jobsmentioning
confidence: 99%
“…Supporting this, Brynjolfsson et al [13] emphasize that the line between online and offline retail is blurring with the advent of technologies, creating a challenging environment. Hortaçsu and Syverson [14] conclude that rapid growth of online retail and intrinsic strength of offline retail indicate potential for a blend of both. As Farbstein [15] concludes, customers expect retailers to recognize, remember and relate to them, to recommend relevant products.…”
Section: Theoretical Backgroundmentioning
confidence: 99%