Background To investigate the oral status of COVID-19 positive groups in Suining City under the comprehensive implementation of epidemic prevention and control, analyze the prognostic characteristics and related influencing factors, and understand the residual symptoms after recovery from COVID-19 infection in the post-epidemic era, so as to provide reference for the treatment of patients in the post-epidemic era.Methods Based on a 25-question online questionnaire survey, the oral status and prognosis of COVID-19 positive groups in Suining City were reviewed after the comprehensive implementation of epidemic prevention and control measures.Results 1768 valid questionnaires were collected. The data showed that 363 people had oral problems after an infection with novel coronavirus. The oral problems after SARS-CoV‐2 infection mainly focused on gingiva swelling or bleeding (38.57%), toothache (37.74%), oral ulcer (30.30%), bad breath (27.55%), abnormal taste (24.24%) and some infected people had a variety of oral symptoms. A small number of infected people also showed dry mouth, herpes around the mouth, maxillofacial swelling, tongue pain and numbness, dry lip peeling, oral lichen planus, tongue coating black, tongue coating thick white oral symptoms. The incidence of oral symptoms was significantly correlated with sex, age, educational level, place of residence, smoking, basic diseases, long-term saline gargle and vaccination of COVID-19 vaccine. In addition, the age, place of residence, smoking history, basic diseases, and vaccination also showed significant differences in prognosis.Conclusion In the post-epidemic era, the most common oral problems are gingiva swelling or bleeding, toothache, bad breath, oral ulcer, and abnormal taste. And maintaining good living habits is the basis for promoting disease recovery and oral health.