The Other CSR: Consumer Social Responsibility

Devinney, Timothy M.; Auger, Pat; Eckhardt, Giana M.; Birtchnell, Thomas

doi:10.2139/ssrn.901863

Cited by 119 publications

(127 citation statements)

References 7 publications

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“…The impact of CSR is studied by heterogeneous research, highlighting both financial outcomes, as well as other types of benefits. We stress that the benefits mentioned are very diverse, impacting both companies (Dodd & Supa, 2014;Sprinkle & Laines, 2010) and their stakeholders, such as customers, employees, partners and others (Devinney et al, 2006;Henriques & Richardson, 2004, p.38;Zbuchea, 2013). Studies seem to register a shift from the investigation of endogenous factors of CSR to exogenous ones (Brammer & Millington, 2008).…”

Section: Introductionmentioning

confidence: 94%

Tailoring CSR Strategy to Company Size?

Zbuchea

Pînzaru

2017

MDKE

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Section: Introductionmentioning

confidence: 94%

Tailoring CSR Strategy to Company Size?

Zbuchea

Pînzaru

2017

MDKE

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“…(Hume 2010) According to analyses of consumer attitude, there is positive motivation and willingness towards socially responsible companies, although, actual consumption is lagging behind. Several researchers, that include analyses of both attitude and consumption, have reached the same conclusion (Devinney et al 2006, Eckhardt et al 2010. CSR still has a minor effect on consumption decisions (Mohr et al 2001).…”

Section: Socially Responsible Consumermentioning

confidence: 80%

Sustainable consumption – consumers' reactions to CSR activities in Hungary

Kovács¹,

Valkó²

2013

Reg. Stat.

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The significance of socially responsible consumption as well as the question regarding the knowledge and information that consumers may have about producers of consumer products are increasingly appearing in the literature. In the case of companies, responsible corporate operation and how to transfer this information from company to consumer have become key issues, especially over the last decade.Socially responsible consumption, which is the incorporation of social and environmental concerns by individuals in their consumption choices, is growing. The aim of this research is to verify the existence of different profiles of socially conscious consumers and to study their social representation of consumption.

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“…The two groups were less interested in SRC or regulatory issues than the other two groups, and opposed the abolition of regulations (20,39). While the ambivalent bystander had a positive attitude toward SRC that was forced by regulation, the internally conflicted had a negative attitude (1,2,32). The ambivalent bystanders experienced the least conflict among the four groups, while the internally conflicted experienced the biggest conflict (21,29,30).…”

Section: Similarities and Differences Between Perspectivesmentioning

confidence: 98%

“…In many empirical studies, consumers have been reported to consider ethical and social aspects in their consumption choices [2][3][4]. Consumers often use their purchasing power to actively influence markets and society toward more ethical and positive social impacts, such as through boycotts or ethical consumption choices [5,6].…”

Section: Introductionmentioning

confidence: 99%

Shopping for Society? Consumers’ Value Conflicts in Socially Responsible Consumption Affected by Retail Regulation

2017

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Abstract:Consumers have a dual role as economic actors who purchase products and as citizens comprising society. Thus, consumers may experience conflict between pursuing personal values (i.e., low price and high quality) and social values (i.e., equity and common good). In addition, these choices can be affected by governmental regulation of retail markets. This study aimed to identify consumer perspectives toward socially responsible consumption (SRC) in the choice of grocery store format and to investigate actual store choice behavior across consumer groups with those different perspectives while considering the role of retail regulation. For this purpose, we conducted a Q methodological study in which 30 South Korean consumers rank-ordered 40 statements regarding SRC. After performing Q factor analysis using PQ-Method software, we classified four distinctive consumer groups: "ethical conformist", "market liberalist", "ambivalent bystander", and "internally conflicted". After investigating similarities and differences between these consumer groups, we found major criteria for understanding consumer perspectives to SRC such as the priority of values pursued, the experience of a value-action gap, and internal conflicts in the decision-making process.

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The Other CSR: Consumer Social Responsibility

Cited by 119 publications

References 7 publications

Tailoring CSR Strategy to Company Size?

Tailoring CSR Strategy to Company Size?

Sustainable consumption – consumers' reactions to CSR activities in Hungary

Shopping for Society? Consumers’ Value Conflicts in Socially Responsible Consumption Affected by Retail Regulation

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