The Overuse of Digital Technologies: Human Weaknesses, Design Strategies and Ethical Concerns

Fasoli, Marco

doi:10.1007/s13347-021-00463-6

Cited by 19 publications

(6 citation statements)

References 45 publications

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“…Digital independence emerged as a new value from the FMA and is closely related to autonomy and health and well-being. Autonomy-related aspects of digital independence included not wanting to be controlled or dominated by the "digital world" and believing that too much time is spent on the web or spent engaging with a device, the so-called digital overuse [117]. Overusing digital devices leaves users feeling dissatisfied and makes them resort to detox strategies that aim to reduce interaction time and help gain back autonomy and well-being [117,118].…”

Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

“…Autonomy-related aspects of digital independence included not wanting to be controlled or dominated by the "digital world" and believing that too much time is spent on the web or spent engaging with a device, the so-called digital overuse [117]. Overusing digital devices leaves users feeling dissatisfied and makes them resort to detox strategies that aim to reduce interaction time and help gain back autonomy and well-being [117,118]. Our study suggests that there is a subgroup of people who are principally not interested in any digital solutions for the management of stress at the workplace, including a small minority that showed some form of resistance or reactance toward using a dSMI at the workplace, in line with the results from other studies regarding feeling tracked at the workplace (eg, Strömberg and Karlsson [119]).…”

Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

“…Our study suggests that there is a subgroup of people who are principally not interested in any digital solutions for the management of stress at the workplace, including a small minority that showed some form of resistance or reactance toward using a dSMI at the workplace, in line with the results from other studies regarding feeling tracked at the workplace (eg, Strömberg and Karlsson [119]). Nevertheless, VSD can help create digital well-being technologies that do not promote overuse by design [117].…”

Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

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Investigating Employees’ Concerns and Wishes Regarding Digital Stress Management Interventions With Value Sensitive Design: Mixed Methods Study

Kerr¹,

Naegelin²,

Benk³

et al. 2023

J Med Internet Res

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Background Work stress places a heavy economic and disease burden on society. Recent technological advances include digital health interventions for helping employees prevent and manage their stress at work effectively. Although such digital solutions come with an array of ethical risks, especially if they involve biomedical big data, the incorporation of employees’ values in their design and deployment has been widely overlooked. Objective To bridge this gap, we used the value sensitive design (VSD) framework to identify relevant values concerning a digital stress management intervention (dSMI) at the workplace, assess how users comprehend these values, and derive specific requirements for an ethics-informed design of dSMIs. VSD is a theoretically grounded framework that front-loads ethics by accounting for values throughout the design process of a technology. Methods We conducted a literature search to identify relevant values of dSMIs at the workplace. To understand how potential users comprehend these values and derive design requirements, we conducted a web-based study that contained closed and open questions with employees of a Swiss company, allowing both quantitative and qualitative analyses. Results The values health and well-being, privacy, autonomy, accountability, and identity were identified through our literature search. Statistical analysis of 170 responses from the web-based study revealed that the intention to use and perceived usefulness of a dSMI were moderate to high. Employees’ moderate to high health and well-being concerns included worries that a dSMI would not be effective or would even amplify their stress levels. Privacy concerns were also rated on the higher end of the score range, whereas concerns regarding autonomy, accountability, and identity were rated lower. Moreover, a personalized dSMI with a monitoring system involving a machine learning-based analysis of data led to significantly higher privacy (P=.009) and accountability concerns (P=.04) than a dSMI without a monitoring system. In addition, integrability, user-friendliness, and digital independence emerged as novel values from the qualitative analysis of 85 text responses. Conclusions Although most surveyed employees were willing to use a dSMI at the workplace, there were considerable health and well-being concerns with regard to effectiveness and problem perpetuation. For a minority of employees who value digital independence, a nondigital offer might be more suitable. In terms of the type of dSMI, privacy and accountability concerns must be particularly well addressed if a machine learning-based monitoring component is included. To help mitigate these concerns, we propose specific requirements to support the VSD of a dSMI at the workplace. The results of this work and our research protocol will inform future research on VSD-based interventions and further advance the integration of ethics in digital health.

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Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

Section: Digital Independence Integrability and User-friendlinessmentioning

confidence: 99%

See 1 more Smart Citation

Investigating Employees’ Concerns and Wishes Regarding Digital Stress Management Interventions With Value Sensitive Design: Mixed Methods Study

Kerr¹,

Naegelin²,

Benk³

et al. 2023

J Med Internet Res

View full text Add to dashboard Cite

show abstract

“…In a representative Swiss sample, 27% agreed with the statement that they spend more time online than they would like (Büchi et al, 2019). As a generalized phenomenon, this feeling of an imbalance has been referred to as digital overuse (Fasoli, 2021), or when measured as people’s experiences, as perceived digital overuse (Gui and Büchi, 2021). Crucially, overuse means that upon reflection people perceive their digital media use as “non-meaningful and dissatisfactory” (Fasoli, 2021: 2) and ultimately as a threat to their general well-being.…”

Section: Disconnection Practices In the Context Of Digital Well-beingmentioning

confidence: 99%

Everyday disconnection experiences: Exploring people’s understanding of digital well-being and management of digital media use

Nguyen

Büchi

Geber

2022

New Media & Society

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With the permeation of digital media into all spheres of life, individual-level efforts to manage information abundance and constant availability have become more common. To date, information on the prevalence of the motivations and strategies for such disconnection practices and how different sociodemographic groups experience digital disconnection is scarce. We surveyed a national sample of 1163 Swiss Internet users in November 2020. Thematic coding of open-text responses demonstrated people’s understandings of “balanced digital media use” as primarily concerned with subjectively appropriate amounts of use, purposeful use, social connections, non-addiction, and time for “real life.” Through principal components analysis, we provide a classification of the types of motivations people have for disconnecting and strategies people use to disconnect. Persistent age differences suggest that life-span approaches to studying digital disconnection are imperative. We formulate implications for disconnection research in the context of digital inequality and provide an outlook for evolving digital habits in future digital societies.

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“…These users gave detailed accounts of the negative impact on their social lives and human relationships. (Fasoli, 2021) Chassiakos and Stager also draw attention to this. In their study, they show, among other things, that 24% of teenagers who regularly use social media and the digital world believe that digitalisation has had negative effects.…”

Section: Aim Of the Researchmentioning

confidence: 96%

Digitális múlt, analóg jövő

Megyeri

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The Digital Pasts Analog Futures PhD thesis focuses on the future, exploring whether analogue values will continue to be needed in human existence, communication, learning and development in the age of digitization and beyond. The subject of the research is handwriting, a human activity that is not only a simple recording of information, but also a multifaceted process of coordination that enables the acquisition and maintenance of additional skills. The main research question of the dissertation is how humanity today relates to digital and analogue solutions, how the inevitability of analogue solutions can be identified in our everyday thinking and actions. The research can be divided into four main phases. (1) The first phase was a literature analysis and systematic literature review, which examined the past and present of handwriting across disciplines. The primary aim was to explore the status of handwriting as an analogue value and human activity. (2) In the second exploratory phase, we examined essays written by young adults (also CUB students) (typed and handwritten) detailing their analogue and digital experiences. This aims to explore and validate the problem and the issues raised in detail. (3) The third phase is a design interaction in the form of a collaborative netnographic analysis. (4) The fourth phase was a design action, which resulted in a crowd funding project around a real product (a writing instrument) created in the framework of the research. The research is based on a combination of different paradigms. The interplay of the above phases has contributed greatly to the results of the research. The first and second research phases have shown that analogue values such as handwriting have a place, relevance and future in the digital world. The third, netnographic analysis phase led to a real-world connection, whereby the resulting data was coded and the results interpreted to formulate all the characteristics of the product created during the design action, and contributed to the marketing, economic, scheduling, production and management plans for the crowd funding project. The success of the design and sales phase of the design action not only financed it economically, but also validated all the phases and results of the research

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The Overuse of Digital Technologies: Human Weaknesses, Design Strategies and Ethical Concerns

Cited by 19 publications

References 45 publications

Investigating Employees’ Concerns and Wishes Regarding Digital Stress Management Interventions With Value Sensitive Design: Mixed Methods Study

Investigating Employees’ Concerns and Wishes Regarding Digital Stress Management Interventions With Value Sensitive Design: Mixed Methods Study

Everyday disconnection experiences: Exploring people’s understanding of digital well-being and management of digital media use

Digitális múlt, analóg jövő

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