The paradox of service robots-how passers-by can contribute in solving non-deterministic exceptional conditions encountered by service robots

Wullschleger, F.H.; Brega, R.

doi:10.1109/irds.2002.1043882

Cited by 7 publications

(4 citation statements)

References 5 publications

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“…Notably, their robot actually commanded subjects to explicitly violate a previous instruction given to them by a human [experiment leader] -in comparison to the experiment reported here the request for coffee was less contradictory and likely easier to fulfill. Wullschleger and Brega (Wullschleger, & Brega, 2002) on the other hand reported that their office delivery robot's got help in 70% of the observed cases.…”

Section: Resultsmentioning

confidence: 99%

“…The Cero robot asking trial participants for assistance did not do so in order to recover from an error state and to increase reliability as in the study by Wullschleger and Brega (Wullschleger, & Brega, 2002). The motivation to address bystanders was instead to conduct a regular, but human-assisted robot mission.…”

Section: Discussionmentioning

confidence: 99%

“…A robot requesting help in an office environment is the "Mobile Mail Distribution System, MoPS" described by Wullschleger and Brega (Wullschleger, Brega, 2002). The MoPS robot is reported to try to involve "passers-by" in error recovery in case the robot has detected an error, e.g.…”

Section: Related Work In Human-robot Interactionmentioning

confidence: 99%

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To help or not to help a service robot

Hüttenrauch

Eklundh²

2006

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A mobile service robot performing a task for its user(s) might not be able to accomplish its mission without help from other people present in the shared environment. In previous research, collaborative control has been studied as an interactive mode of operation with a robot, compensating for its limitations in autonomy. However, few studies of robots requesting assistance by detecting potential collaborators, directing its attention to them, addressing them, and finally obtaining help from them, have previously been performed in real-world use contexts. This study focuses on a fetch-and-carry robot, Cero, which has been designed to operate in an office environment as an aid for motion-impaired users. During its missions, the robot sometimes needs help with loading or unloading an object. The main question for the study was: under what conditions are people willing to help when requested to do so by the robot? We were particularly interested in bystanders, i.e. people who happened to be in the environment but who did not "have any official business" with the robot (they neither knew anything about the robot, nor did they have access rights to the robot or its functions). To answer these questions and to provide a better understanding of human-robot help-seeking situations, we conducted an experimental study in which subjects who had not encountered our service robot before were requested to assist it with a task. The results of the study confirm that bystanders can to some degree be expected to help in robot missions, but that their willingness to help the robot depends on the situation and state of occupation that people are in when requested to interact with and assist the robot.

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

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To help or not to help a service robot

Hüttenrauch

Eklundh²

2006

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“…노령화 시대가 되면서 장애인과 노 인을 위한 침대 [12], 복지 로봇 ROMAN [13] 등 많은 복지 관 련 로봇들도 연구되고 있다. 이외에도 전시장의 안내 로봇 [14], 여행을 도와주는 가이드 로봇 [15], 우편 분류 로봇 [16], 음악 교사 로봇 [17] 그림 7. 얼굴 인식 결과.…”

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A Development of Intelligent Service Robot System for Store Management in Unmanned Environment

Ahn¹,

Sa²,

Baek³

et al. 2011

Journal of Institute of Control, Robotics and Systems

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This paper describes an intelligent service robot system for managing a store in an unmanned environment. The robot can be a good replacement for humans because it is possible to work all day and to remember lots of information. We design a system architecture for configuring many intelligent functions of intelligent service robot system which consists of four layers; a User Interaction Layer, a Behavior Scheduling Layer, a Intelligent Module Layer, and a Hardware Layer. We develop an intelligent service robot 'Part Timer' based on the designed system architecture. The 'Part Timer' has many intelligent function modules such as face detection-recognition-tracking module, speech recognition module, navigation module, manipulator module, appliance control module, etc. The 'Part Timer' is possible to answer the phone and this function gives convenient interface to users.

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