The Partnership Care Delivery Model

Near misses: Paradoxical realities in everyday clinical practice

“…Complexity lies in the continuously changing conditions of patients 20 and the coordination role that a nurse plays, ensuring care is provided and delivered by all health‐care professionals 1 . As a result, health professionals are imbued with cognitive urgency in providing care—working at a staccato pace 1,21 . Yet, the system operates slowly in response to pressing clinical realities, which yields little or no support to professionals for addressing competing priorities in a timely fashion, nor is it receptive to patients' experiences.…”

Setting the Stage: Surgery Patients' Expectations for Greetings during Routine Office Visits

“…The shift toward patient-centered care [7,8] has propelled the need for physicians to exhibit adequate interpersonal and communication skills. For example, in 2000, the Accreditation Council of Graduate Medical Education introduced a definition of competency in which interpersonal and communication skills (i.e., effective information exchange and teaming with patients and their families and other health professionals) were identified as one of six major areas of focus [9].…”

The Clinical Nurse Leader: Improving Outcomes and Efficacy in the Emergency Department

“…7 The 12-hour shifts used in many hospitals to combat nursing shortages and staff retention issues can also negatively affect continuity of care. 8 This fragmentation negatively affects the efficacy, quality, and timeliness of emergency care. 9 One of the assumptions of the CNL role is that, for care to be client centered, it must be intradisciplinary and interdisciplinary.…”