The people aspects in modern process improvement management approaches

Korsaa, Morten; Johansen, Jørn; Schweigert, Tomas; Vohwinkel, Detlef; Messnarz, Richard; Nevalainen, Risto; Bíró, Miklós

doi:10.1002/smr.570

Cited by 60 publications

(39 citation statements)

References 6 publications

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“…We need to further examine our findings and the impact of the other process elements, which have a bearing on the safety‐oriented process line such roles, tools employed, input/output work products. With respect to roles, as known, processes are nothing if not performed by people and people skills are recognised to be crucial and need to be audited. According to ECSS‐M‐ST‐10C, 5.2.1.2.e, for instance, the supplier shall demonstrate that the key personnel have the necessary qualification, skills, and experience to perform the task for which they are allocated.…”

Section: Discussionmentioning

confidence: 99%

Quantitative evaluation of tailoring within SPICE‐compliant security‐informed safety‐oriented process lines

Gallina

2019

J Software Evolu Process

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In the context of SPICE‐compliant and (security‐informed) safety processes, efficient process tailoring is necessary due to the increasing proliferation of requirements, which, if not systematised, may become an unmanageable cognitive overload leading to process degradation instead of improvement. Recently, security‐informed safety‐oriented process line engineering (SiSoPLE) has been proposed as a sound solution to systematise common and variable process elements in the context of security‐informed safety‐oriented processes described within security as well as safety‐related standards. SiSoPLE represents an extension of safety‐oriented process line engineering (SoPLE). The gain of the application of SoPLE in terms of efficient tailoring via reuse was measured in a previous work, where the GQM+ Strategies model, an extension of the goal/question/metric (GQM) paradigm, was adopted to develop a measurement model for achieving quantitative evidence. In this paper, we develop further our previously proposed measurement model to achieve quantitative evidence regarding the benefits of using process line engineering extended to SPICE‐compliant security‐informed safety processes. We then apply our extended GQM+ Strategies model on a SPICE for space‐compliant SiSoPL to illustrate and assess its usefulness. Finally, we discuss our findings and provide our perspectives on quantitative evaluation of tailoring in the context of critical‐systems engineering.

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Section: Discussionmentioning

confidence: 99%

Quantitative evaluation of tailoring within SPICE‐compliant security‐informed safety‐oriented process lines

Gallina

2019

J Software Evolu Process

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“…Korsaa et al [40] support this focus on the people & learning aspects in amongst all the process and practice improvement focus of CMMi and SPICE initiatives. They assert that improving software processes does depend upon the organisation's ability to support empowered individuals through a learning environment.…”

Section: Agile Maturity and Learningmentioning

confidence: 99%

“…They recognize that the human aspect is crucial for process improvement as it is entirely dependent upon the individual's motivation to change the way they work. Korsaa et al [40] also compare the work of Michael Hammer [29] and Jacobsen et al [33] and conclude that both perspectives place the individual central in process analysis making individuals responsible for changes and improvements. This is most likely to take place within a learning organisation culture that supports continuous improvement.…”

Section: Agile Maturity and Learningmentioning

confidence: 99%

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Agile Software Development – Adoption and Maturity: An Activity Theory Perspective

Chita

2018

Lecture Notes in Business Information Processing

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Abstract. This paper suggests that Activity Theory is a useful lens for examining aspects of agile software development adoption and maturity. Implementing agile approaches is influenced by many factors and attention is focused on individual and collective software development activity within an organisation's socially constructed environment. The research aim is to examine specific organisational, historical, cultural and social hindrances and facilitators that impact individual and collective learning opportunities and subsequent implementation of agile practices. This paper reports on the initial stages of research that consisted of a series of interviews and a survey. The results indicate that socially constructed hindrances and tensions are wide spread and vary in the levels at which they occur. They also correlate with many of the factors that influence agile maturity that have already been identified within the literature. This study contributes to research by integrating elements of learning theory and agile software development practice.

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“…There is an increasing focus within organizations to identify people issues and thereby derive suitable solutions to resolve these issues. This is due to recognition that people are a critical success factor for efficient process execution and process improvement [66] and also for the adoption of technology [67]. However, while people issues are very critical and important to resolve, the overall efficiency of people effort might be hindered in case of issues with the process that has been laid down for them to implement or the technology that has been provided for them to use.…”

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confidence: 99%

An Effective Verification Strategy for Testing Distributed Automotive Embedded Software Functions: A Case Study

Chunduri

Feldt

Adenmark

2016

Product-Focused Software Process Improvement

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Context. The share and importance of software within automotive vehicles is growing steadily. Most functionalities in modern vehicles, especially safety related functions like advanced emergency braking, are controlled by software. A complex and common phenomenon in today's automotive vehicles is the distribution of such software functions across several Electronic Control Units (ECUs) and consequently across several ECU system software modules. As a result, integration testing of these distributed software functions has been found to be a challenge. The automotive industry neither has infinite resources, nor has the time to carry out exhaustive testing of these functions. On the other hand, the traditional approach of implementing an ad-hoc selection of test scenarios based on the tester's experience, can lead to test gaps and test redundancies. Hence, there is a pressing need within the automotive industry for a feasible and effective verification strategy for testing distributed software functions. Objectives. Firstly, to identify the current approach used to test the distributed automotive embedded software functions in literature and in a case company. Secondly, propose and validate a feasible and effective verification strategy for testing the distributed software functions that would help improve test coverage while reducing test redundancies and test gaps. Methods. To accomplish the objectives, a case study was conducted at Scania CV AB, Södertälje, Sweden. One of the data collection methods was through conducting interviews of different employees involved in the software testing activities. Based on the research objectives, an interview questionnaire with open-ended and close-ended questions has been used. Apart from interviews, data from relevant artifacts in databases and archived documents has been used to achieve data triangulation. Moreover, to further strengthen the validity of the results obtained, adequate literature support has been presented throughout. Towards the end, a verification strategy has been proposed and validated using existing historical data at Scania. Conclusions. The proposed verification strategy to test distributed automotive embedded software functions has given promising results by providing means to identify test gaps and test redundancies. It helps establish an effective and feasible approach to capture function test coverage information that helps enhance the effectiveness of integration testing of the distributed software functions.

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The people aspects in modern process improvement management approaches

Cited by 60 publications

References 6 publications

Quantitative evaluation of tailoring within SPICE‐compliant security‐informed safety‐oriented process lines

Quantitative evaluation of tailoring within SPICE‐compliant security‐informed safety‐oriented process lines

Agile Software Development – Adoption and Maturity: An Activity Theory Perspective

An Effective Verification Strategy for Testing Distributed Automotive Embedded Software Functions: A Case Study

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