The perceived usefulness of network experiential knowledge in the internationalizing firm

Blomstermo, Anders; Eriksson, Kent; Lindstrand, Angelika; Sharma, D. Deo

doi:10.1016/j.intman.2004.05.004

Cited by 237 publications

(204 citation statements)

References 56 publications

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“…IP research affirms current business activity to be the main source of knowledge for internationalization, because it provides the opportunity to acquire, integrate and use knowledge about foreign markets and operations (Aharoni, 1966;Cyert & March, 1963;Johanson & Vahlne, 1977, 1990. Experience provides knowledge about networks in foreign markets (Blomstermo et al, 2004a;Coviello & Munro, 1995) and 10 informs firms how they can acquire, adapt and integrate knowledge from networks (Petersen et al, 2008).…”

Section: Direct Experience: Internal Experiential Knowledgementioning

confidence: 96%

“…Market knowledge accumulates with increased commitment in specific markets (Johanson & Vahlne, 1977). It concerns 'institutional knowledge' of government, institutional frameworks, rules and norms (Eriksson et al, 1997), knowledge of local conditions and opportunities (Chetty & Blankenburgh Holm, 2000;Schweizer et al, 2010), and 'business knowledge' of the resources, capabilities and market behaviours of suppliers, competitors, and local clients and their customers (Blomstermo et al, 2004a;Coviello & Munro, 1995;Johanson & Mattsson, 1988Johanson & Vahlne, 2003). Market knowledge is country and market specific, but it is not firm specific.…”

Section: Market Knowledgementioning

confidence: 99%

“…As firms accumulate international experience they can also systemise and abstract 'internationalization knowledge' concerning how to develop and execute an internationalization strategy and internationalize in different countries (Blomstermo et al, 2004a). Internationalization knowledge embraces abilities to search for information, to identify and evaluate opportunities, screen country markets, evaluate strategic partners, and manage customs operations and foreign exchange (Prashantham & Young, 2011;.…”

Section: Internationalization Knowledgementioning

confidence: 99%

“…Blomstermo et al, 2004a;Chetty & Campbell-Hunt, 2004;Johanson & Vahlne, 2003). Our study found network relationships were important sources of information, but for technological and market knowledge and not for internationalization knowledge.…”

Section: Proposition 1: Internationalizing Small Firms Need Internatimentioning

confidence: 99%

“…The experience of working in and learning from relationships in different markets helps firms to build network development routines (Blomstermo et al, 2004a); they learn how to build new networks .…”

mentioning

confidence: 99%

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Knowledge acquisition for the internationalization of the smaller firm: Content and sources

Fletcher

Harris

2012

International Business Review

239

263

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Knowledge Acquisition for the Internationalization of the Smaller Firm: Content and SourcesInternationalization process research emphasizes accumulated experience and networks as sources of knowledge for internationalization. Our understanding, however, as to what this knowledge is in practice for smaller firms, the challenges they face in acquiring it, and how they address those challenges is limited. Integrating organizational learning concepts with our theoretical understanding of the small firm internationalization process, we develop a new framework for understanding knowledge acquisition processes, which are examined with a case study of ten Scottish internationalizing firms. We find smaller firms may not have relevant experience or useful networks, and rely on sources rarely recognised before. Firms used recruitment, government advisors and consultants to acquire indirect experience. Recruitment is a source of market and technological knowledge and government advisors and consultants a source of internationalization knowledge. Accessing internal information is important for firms that have internationalized. Our integrated theoretical framework identifies knowledge content and sources that are critical for internationalization, but that may be absent.

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Section: Direct Experience: Internal Experiential Knowledgementioning

confidence: 96%

Section: Market Knowledgementioning

confidence: 99%

Section: Internationalization Knowledgementioning

confidence: 99%

Section: Proposition 1: Internationalizing Small Firms Need Internatimentioning

confidence: 99%

mentioning

confidence: 99%

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Knowledge acquisition for the internationalization of the smaller firm: Content and sources

Fletcher

Harris

2012

International Business Review

239

263

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Exploring the relationships between innovation and internationalization of small and medium‐sized enterprises: A nonrecursive structural equation model

2013

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This article seeks to provide more insights on the two‐way link between internationalization and innovation by considering total, direct, and reciprocal effects using a nonrecursive structural model. Innovation is defined through product and process development, while internationalization is defined through inward and outward internationalization in both closer and farther markets. The results suggest that these two major sources of growth are linked by different sets of relations, from the investment in product and process innovation to outward internationalization in a closer market, or from inward and outward internationalization in farther markets to the investment in product innovation. Copyright © 2013 ASAC. Published by John Wiley & Sons, Ltd.

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Benefits from Service Bundling in Destination Branding: The Role of Trust in Enhancing Cooperation among Operators in the Hospitality Industry

Marcoz

Mauri

Maggioni

et al. 2014

Journal of Tourism Research

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Service bundling helps tourism organizations develop competitiveness. Cooperation within destinations builds service bundles and positively impacts image. This paper aims to shed light on the role of trust in cooperation among tourism operators in place branding strategy and investigates the impact of perceived benefits achievable through service bundling on hoteliers' orientation to networking, that is, willingness to cooperate with restaurants, theme parks, spas, and so on. A survey of 164 hoteliers finds that trust in other tourism operators mediates the impact of perceived relational benefits on networking orientation. Operators' innovativeness mediates the relationship between perceived economic benefits and networking orientation.

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The perceived usefulness of network experiential knowledge in the internationalizing firm

Cited by 237 publications

References 56 publications

Knowledge acquisition for the internationalization of the smaller firm: Content and sources

Knowledge acquisition for the internationalization of the smaller firm: Content and sources

Exploring the relationships between innovation and internationalization of small and medium‐sized enterprises: A nonrecursive structural equation model

Benefits from Service Bundling in Destination Branding: The Role of Trust in Enhancing Cooperation among Operators in the Hospitality Industry

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